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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,864 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem if you have cable phone service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to save money on my cable bill so I decided to by my own modem instead of renting one from the cable company. Unfortunately I also have digital phone service with the cable company so I needed a modem with that capability. This Motorola modem was one of 2 modems I found that could handle the phone. As a bonus, the router is built in so I was able to do away with my stand alone router with no drop off in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem with easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very straight forward and easy plus the modem is fast. No longer paying a rental fee to Comcast / xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router Modem...for Comcast Xfinity Service so you can get rid of that monthly rental fee. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Mediocre but better than ntgear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will not blow your socks off but its a good alternative to netgear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my computer and steaming device. Next purchase will be 2 separate R/M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and NO MORE Xfinity modem! Easy set up and an all around great modem to replace their cable modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Though it is challenging to get use to how it works. Very different from my previous modem/ router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Does what it says and you can’t go wrong. You can trust this brand for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by geek squad worked out perfectly and with the help of the Woodbridge store manager purchased the correct modem

    I would recommend this to a friend
  • Pros mentioned:
    Modem, Speed

    Rated 5 out of 5 stars

    Speedy wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast speeds. Great if you have multiple devices that use the wifi connection at home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent manual and excellent product. My last motorola lasted many years (is still going but I wanted to upgrade for speed). I bought an Arris based on tech guy at Best buy's recommendation, and that piece of crap wasted a day of my time as it wouldn't set up. I bought this one and had my network back up in half an hour, all programmed with my old name and passwords so all my devices worked!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    replacement router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stronger signal than the rental unit you get from your service provider. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as I am expected. I haven't notice any major fault since I started using it. Once a while, I had to restart it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    retired chemist

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality great sound easy to install three speaker makes big difference price is just right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooppooooooooooooooooood product

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Something that works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a similar gateway at another competitor, I was very pleased with this purchase. The competitor store employees couldn't tell me much about what they were selling. I was able to work with a Best Buy employee that knew what she was talking about and I'm pleased this gateway works. A big plus was that I was able to set it up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to avoid monthly rental charges from TV provider. Its worth the price. Easy set-up and quality speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick download speeds. Moderate size, can place it anywhere. Worth the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Greater combo unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with comcast. Three weeks and no drops or outages. Much better than the comcast rental box.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem for Data/Voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace my Comcast provided modem and eliminate monthly rental fee. Super easy to install, had it up and running within 15 minutes. It is pre-configured for basic home network support but can be configured for a more complex network if needed. Recommend changing the default login and password as well as the network names but this is very simple to do

    I would recommend this to a friend