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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,863 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Right out of box nice setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed from box , hooked it up and went to website, set it self up and turned on without a call to comcast, thank god because their automated system sucks, their router was hardwired about 109mbs and wireless 49mbs, out of box I got 209mbs and 213mbs wifi, that was until comcast sent the signal and slowed it down to match their old one, but it is worth saving $14 a month and it is faster and more reliable than theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola router is blazing fast and we won’t have to pay Xfinitys monthly fees anymore very easy setup. Yes

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great and awesome modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xfinity and is an awesome modem. It will pay off for itself. No more monthly extra bills. No.problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by geek squad worked out perfectly and with the help of the Woodbridge store manager purchased the correct modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Modem

    Rated 5 out of 5 stars

    Modem and router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well wifi and phone capable set was easy out of the box Guaranteed compatible with comcast xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up... Fast and reliable speeds... Really took advantage bandwidth we were purchasing... Easy connect to all of our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem if you have cable phone service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to save money on my cable bill so I decided to by my own modem instead of renting one from the cable company. Unfortunately I also have digital phone service with the cable company so I needed a modem with that capability. This Motorola modem was one of 2 modems I found that could handle the phone. As a bonus, the router is built in so I was able to do away with my stand alone router with no drop off in performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great once I got Xfinity to activate it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit for the price. It seems equivalent to the Xfinity unit it replaced AND I like the $15.00 monthly savings on my cable bill. The only issues I had was that the first Xfinity rep I got didn't know how to setup a modem. I called back and got a rep who knew what she was doing and she was able to get it activated. Another issue I had was that I had a wireless TV box in the bedroom it always worked fine with the Xfinity modem but with this unit not so well. I happened to have another wired TV box so I just switched it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Xfinity modem and router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well and fast. Pretty easy to set up just needed some help from xfinity with the phone part

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good router modem combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward to set up. Signal has been good. No problems so far. Saved on the rental fee for antiquated equipment from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save me money on my cable bill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had it for a wile now no problems it runs at 5g no problems still a nice buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved device gives great wifi in the home. Strong signal and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem with easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very straight forward and easy plus the modem is fast. No longer paying a rental fee to Comcast / xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Something that works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a similar gateway at another competitor, I was very pleased with this purchase. The competitor store employees couldn't tell me much about what they were selling. I was able to work with a Best Buy employee that knew what she was talking about and I'm pleased this gateway works. A big plus was that I was able to set it up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Modem, Speed

    Rated 5 out of 5 stars

    Speedy wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast speeds. Great if you have multiple devices that use the wifi connection at home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent manual and excellent product. My last motorola lasted many years (is still going but I wanted to upgrade for speed). I bought an Arris based on tech guy at Best buy's recommendation, and that piece of crap wasted a day of my time as it wouldn't set up. I bought this one and had my network back up in half an hour, all programmed with my old name and passwords so all my devices worked!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved wifi coverage in my home vs the comcast issued router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    replacement router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stronger signal than the rental unit you get from your service provider. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. As promised it works well. Buy it and get out of renting from comcast!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little patience to set up and get use to but we figured it out. So far so good.

    I would recommend this to a friend