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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,864 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up.......the quality of performance is perfect. Very bright LED display lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a problem to set up the up. It was fast and easy. No support was needed to install ans i was done in 20 minutes or so. its certainly better than paying a rental fee which goes up every so often. The only difference with the Motorola router and the Comcast one is that both phone jacks work on Comcast's and only one works on the Motorola's unless you subscribe to an additional phone line. I had to use a splitter and put 2 phone lines into one jack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Kurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great. Works well with Comcast. I would recommend this unit to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever!! Got rid of my Comcast box which I should’ve done a long time ago. Use this for streaming only as I got rid of Xfinity tv & phone but wanted the option of phone in the future if I decide. Works great in my 2400+ house and wasn’t hard to setup although I did have to call Comcast I was in between homes which I feel was the issue. This baby is worth it!! I also got the insurance which was cheap as we have dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed and Savings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have done this long ago. I have Xfinity and paid $14 per month for a modem, and got speeds in the 140-150 range. Got this, setup in 10-15 minutes, no calls to Xfinity, and now speeds 180-190. This is while logged into multiple devices and using VPN. I wanted to test during normal usage and was pleasantly surprised. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save me money on my cable bill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had it for a wile now no problems it runs at 5g no problems still a nice buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Did exactly what we needed it to and a reasonable price to match

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great but Comcast setup not easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the Motorola was easy, but the online setup directions failed—Comcast being the culprit! It took a total of 6 hours to have reception. Comcast’s call center was not knowledgeable especially with the phone connection. After 2 days, they referred my case to a “technician” who solved the problem in seconds! Apparently the call centers are experiencing Covid-related personnel issues. Recommend the Motorola without hesitance, but be prepared with Comcast setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excelent modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Fast internet. Happy with my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t dropped a connection yet. Works well with xfinity and you save by not renting from xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Smart Move

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the modem being rented from Comcast. Performs every bit as well as the Comcast modem. Me being pretty much of a technological dinosaur, and being a member of the Best Buy total tech program, made the transition simple for me. Will pay for itself within a year of not having to rent a modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Much better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router, and it was the best choice I made. It is faster and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better, more powerful replacement for my Xfinity router combo. Easy to set up and I was off and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved device gives great wifi in the home. Strong signal and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent multitasking router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Has been flawless so far and quality of both voice and speed has been better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No install issue and better spped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get setup with Comcast. Can't believe the difference in speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little patience to set up and get use to but we figured it out. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. As promised it works well. Buy it and get out of renting from comcast!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WOW Great Router/Modem Combo for Xfinity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device replacing an older combo that failed after two years. I have many devices running in the house 2 teenage daughters with cell phones, ipads, laptops etc. Then myself who started working from home like most and need bandwidth. Having 4 ethernet ports is fantastic this allows non wireless connections for TV, Business, Security system and still one port open for another device. Easy to set up, Easy to monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good does not lose Wi-Fi Have a good phone hook up

    I would recommend this to a friend