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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,863 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty easy to setup and works great ...the only issue I had was 5ghz was detected only on few devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Comcast recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance 212 mbps with Comcast Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only had 1 or 2 resets in a couple years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific product space saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what needed works great awesome range reasonable price for this type of product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great modem was a great purchase and good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Spent $ to save $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 1 week and so far so good. easy to install. Speed just as good or better as comcast router

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Provides Strong and Stable Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device. Xfinity's routers no longer worked for whatever reason and was forced to find a solution. Purchased this router, setup was simple, and it was able to reach spots that were previously dead with the use of Xfinity routers. Best decision made, and no more monthly rental fees for horrible service.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 2 out of 5 stars

    Returned product - didn't provide what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product and purchased the Netgear C7100v. The Motorola MT7711 seemed like a nice product - setup was easy and quickly was on Xfinity's phone and internet systems. The problem I had was that the speed both when connected to the router via ethernet or via wifi was erratic. It was fast and slow erraticly. Even had Xfinity come out as I thought I had a problem at home. Eventually returned product and purchased the Netgear. It instantly worked better. My connection speed was fast and constant. Maybe I had a defective Motorola unit as it has lots of good reviews, but for me it didn't work. I am happy with the Netgear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for internet price was ok and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    It saves you money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently went from AT&T U verse to Xfinity. AT&T gives you a free modem however Xfinity does not. Rather than paying a monthly rental I purchased this Motorola router with modem. So now over the term of my contract this purchase will actually pay for itself and then end up saving me money. It’s a win-win.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Very long day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely didn't plug and play....dont bother calling motorola for help....never answered after over an hour of waiting on hold they messaged in and disconnected and said call at another time. No problems since getting hooked up....been dependable in the weeks since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price to be having more in store awesome awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement for Xfinity modem with landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best modem that is compatible with Comcast Xfinity and has voice for a landline. Not as easy to install as it claims in the instructions, and I had to get on the phone with Xfinity to get it going. Have had it up for about three weeks now and very happy with it, and not to have to pay $14/month to Xfinity to rent theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to follow instructions. I did not have to call comcast. After following box and online instructions, I was connected to internet. I only gave 4 stars because I lose wifi on my cell phone and I have to re-connect manually and sometimes after entering my password to connect, it says it is the wrong password and I have to re-enter it a few times before it connects. I would still recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    TV Cable Wires Hidden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went in to check on having the cable tv lines hidden in the wall for two different TV's and also to buy a new modem router. I got set up with the total geek package and they came within a few days, hooked up the modem/router and fixed three TV's wires so they don't show. They were amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Bought this save on cable modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to save on the $13 a month fee from Comcast; takes about 15 or 16 months to pay for itself in savings vs. rental fee; but it was the principle of not having to pay anymore on that expensive cable bill; performance is good - sometimes the VOIP drops calls but other than that cable download and upload speeds work as advertised; if this is a replacement use your old passwords from prior modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful modem, only problem is the app is not made for this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!By By rental router!!!!! 10 years late

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great all in one solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having serious issues with my internet dropping out (xfinity) after much troubleshooting figured out that my router was failing. I decided to replace it with the combo modem router. Setup was easy and the performance is excellent. WiFi range exceeded my last router and covers my 2500 sf home with no problems. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my moderm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my modern and will again and work will good and work perfect

    I would recommend this to a friend