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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,864 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Trouble-Free Xfinity Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally had the opportunity to get faster internet service. So I elected to buy an Xfinity approved modem/router rather than rent one. The installer had us going in minutes. Online for a month so far and 100% trouble-free.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great all in one solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having serious issues with my internet dropping out (xfinity) after much troubleshooting figured out that my router was failing. I decided to replace it with the combo modem router. Setup was easy and the performance is excellent. WiFi range exceeded my last router and covers my 2500 sf home with no problems. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted internet company and from there set-up was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was done to eliminate a monthly equipment rental fee charged by our internet provider. This modem performs as good as the rental unit. In 16.5 months we will reach a breakeven point regarding the initial cost. After that we will save $13/mo for as long as we have the same internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It's great and easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and performance so far has been incredibly impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast was unable to sync their boxes to this router for two days. There was nothing wrong with the router. The problem was with Comcast staff who were unfamiliar with this router. It is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for xfinity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. .

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    TV Cable Wires Hidden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went in to check on having the cable tv lines hidden in the wall for two different TV's and also to buy a new modem router. I got set up with the total geek package and they came within a few days, hooked up the modem/router and fixed three TV's wires so they don't show. They were amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No problem highly recommend. Good range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great speeds. Great product for comcast voice/internet service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have trusted Motorola & this doesn’t disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router-Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the need when we purchased our own router-modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem for Telephone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit difficult to set up, but was able to get it set and working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had incredibly easy set up and stays true to its advertised speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good thanks again for that wonderful response to my family today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem for a decent price. Recommend Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 75inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung 75 inch TV has the bestpicture I have ever had on any TV

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Good value for price. Works great ! !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated and disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently, I am not a happy camper. My Motorola MT7711 has been dropping my internet signal causing intermittent outages on my TV. I have reset the router numerous times, but it seems to be getting worse. I may have to go back to my xfinity router and pay and extra $10 a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I switched to xfininty! Great range and easy to install

    I would recommend this to a friend