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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,864 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Xfinity voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Easy to set up. Works with Xfinity voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality for the Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Working well, so far. Average Price compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade according to Xfinity. Having had positive history with similar Motorola product, this was my choice. Found Motorola most helpful, easy contact and very polite personnel. Best Buy personnel are always helpful, which is a big reason they are my option most frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola MT7711

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok performance but you will hve to up grade at a later date to 3.1

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Xfinity rented modem/router with this device. It gives me good broadcast strength for the various TVs within my home (5) along with my wireless devices and took only about 15 minutes to set up. It did not require me to call Xfinity to speak with a support person before it was activated. Calling Xfinity can be a chore at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful modem, only problem is the app is not made for this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great unit replacement for cable company unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and as good or better than cable rental unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router/phone combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this router as recommended buy a Comcast employee. I wanted to save some money on the rental fees at Comcast. This router works great. Easy set up and if you want to get creative and make changes to the router the instructions are Very easy to use. It looks nice and works very well. Would recommend to anyone looking to save some money on there Comcast bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has great speed. Would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modern with very fast speed and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price to be having more in store awesome awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my moderm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my modern and will again and work will good and work perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only had 1 or 2 resets in a couple years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great modem was a great purchase and good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!By By rental router!!!!! 10 years late

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice router that replaces cable company one.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router because I was tired of paying the cable company $20 month to rent the router. The cable company even helped me to set it up. It works great and will pay for itself in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard working Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the larger side for size-wise, but sturdy for a load of TV, Internet, and phone service. I had to have two phone lines, and this fills that job. Icons are brightly lit and easy to read. This modem-router covers my 1400 sq. foot home. My office is two rooms away and my printer and laptop work fine. On the pricey side but about average when compared to other market outlets. This will cut any rental fees I might have paid out with my current plan by about $100+ in savings. I never give anything an "Excellent" until it's been in use for a bit longer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speeds out of the same internet I already had. With this Pandemic my family is using internet more than ever, meetings, school, birthdays over google meets. This has allowed everyone on devices at the same time and great speed! Really love this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Very long day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely didn't plug and play....dont bother calling motorola for help....never answered after over an hour of waiting on hold they messaged in and disconnected and said call at another time. No problems since getting hooked up....been dependable in the weeks since

    I would recommend this to a friend