Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,863 reviews
  • Rated 4 out of 5 stars

    Hard working Unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the larger side for size-wise, but sturdy for a load of TV, Internet, and phone service. I had to have two phone lines, and this fills that job. Icons are brightly lit and easy to read. This modem-router covers my 1400 sq. foot home. My office is two rooms away and my printer and laptop work fine. On the pricey side but about average when compared to other market outlets. This will cut any rental fees I might have paid out with my current plan by about $100+ in savings. I never give anything an "Excellent" until it's been in use for a bit longer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has great speed. Would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speeds out of the same internet I already had. With this Pandemic my family is using internet more than ever, meetings, school, birthdays over google meets. This has allowed everyone on devices at the same time and great speed! Really love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works - easy to set up to old configuration

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been considering getting rid of Comcast rental modem for a long time. Wanted to buy a sealed package from a reputed seller only - not ebay or Amazon or a used one from a private seller. Worked fine and easy to set up with my original configuration - no need to change anything on any devices on Wi-fi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice router modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid modem and router. Easy set up. Good range!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Motorola router/modem after our Zoom router/modem suddenly stopped working. It was so easy to set up and we love the 5G capability. We've noticed significantly faster internet and phone speeds and have had no connection issues, plus you can't beat the price. 10 out of 10 recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router-Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to use Xfinity instead of renting their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/modum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is well made and reasonably priced, however Comcast does not make it easy to switch to this modum. It took 3 days and several hours on the phone with Comcast to finally getting to work partially, then I gave up and returned the item. I would only recommended to very savvy people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice router, great speeds, no issues. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to replace the one from comcast. It is working great. It took some time to get it up and running because comcast tech did not put in all of the ID numbers correctly at first. once installed it is functioning great. Should have done it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem saved us a lot of money from our cable company of whom was charging us to rent theirs monthly. Works perfectly with every device it is connected to. The only drawback is that you will need a good router if you have other mainstream systems such as security systems or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are working seamlessly. Great price too. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Routerat a reasonable price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were paying Comcast to lease their router (for way too long). When the old router malfunctioned a neighbor suggested we purchase our own. We went to Best Buy, got great assistance from the sales people and from the moment it was connected - trouble free Internet & WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola Docsis wireless cable modem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model started out rocky with quite a few modem resets required to maintain signal. In its defense, we had switched up Providers at Same time, was not sure if that was also a cause of issues. After about 2 months of use it has quieted down. The modem delivers good signals both Ethernet and quality wireless. It is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Guest room addition TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung TV for our guest room. Wanted a Smart TV with a clear, sharp picture, and reasonable price. TV was easy to setup with the Samsung APP and we are satisfied with its performance so far. We have no reason to believe that the TV will not continue to perform well for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    God replacement for rental modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to set up. But once going it works well. I docked it one star since the first one I bought was a failure out of the box and required multiple calls to Comcast and finally to Motorola to figure that out. The return was easy and the new one works great. Kudos to Best Buy for making the exchange process easy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Money Saver

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to stop paying $13/month to Comcast for their router! I get more network and telephone ports, which in these days of work from home, come in very handy! There are no issues with slow speed or buffering, so I'm quite happy with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router has good range great value and connects to all devices with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get much better wi Fi signals. We have a lot of computers and laptops and five smart phones. We also have three TVs with cable and Netflix . Before we bought this modem we were always losing the signal now we are not

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    No More Rental Fees

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Modem/Router. I needed something to replace the modem given to me by internet provider while still getting to use my landline. This has been great, and I would Highly recommend for anyone to save on those monthly equipment rental fees.

    I would recommend this to a friend