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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,864 reviews
  • Rated 5 out of 5 stars

    Linda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get much better wi Fi signals. We have a lot of computers and laptops and five smart phones. We also have three TVs with cable and Netflix . Before we bought this modem we were always losing the signal now we are not

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola Modem and router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my internet speed to the next level! While the cable-provided modem was great, it was costing me quite a bit to rent. This one finally was the best compatible match. It gave me the speed I needed to satisfy the entire family - from gaming kids, to remote work for the wife. I love it for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great if you’re looking to save money on cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More WiFi range than the modem/router combo rental from Comcast. Works great with “ xfinity voice “, only problem so far is that my phone only works on 2nd line. If I lose power, even with battery backup, I will not be able to use landline phone. Setup was super easy and quick especially with the quick setup guide and one call to Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Money Saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to stop paying $13/month to Comcast for their router! I get more network and telephone ports, which in these days of work from home, come in very handy! There are no issues with slow speed or buffering, so I'm quite happy with this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router-Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to use Xfinity instead of renting their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that's what I need,and easy to connect and faster

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! And really, if the nice Best Buy Associate hadn’t come over to help me I would have bought the wrong one. We have had almost no WiFi issues since purchasing this router even with all of us working and learning from home. I’m glad I stepped it up rather than stayed the same.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    No More Rental Fees

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Modem/Router. I needed something to replace the modem given to me by internet provider while still getting to use my landline. This has been great, and I would Highly recommend for anyone to save on those monthly equipment rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Break free from the monthly lease!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get around paying for a router from Xfinity so I picked up this bad boy. Only thing I noticed is that my speeds are not quite as fast as they would be on Xfinity leased devices. Otherwise this is solid equipment and I dont have to keep paying for it monthly over years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hi Speed Modem and Wi-Fi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well was easy to set up following the easy to read booklet. Getting Comcast to activate it required multiple calls and technicians. I imagined because the Xfinity logo was on the box that the Comcast technicians would be familiar with the item. They were not!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast modem/router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just renewed my Xfinity, to take advantage of the faster speed, big difference. Movies are much clearer. Nice product, very easy to install, after calling Xfinity to activate, start to finish 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable modem works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was very easy to install and it functions as advertised. I replaced a similar Motorola modem because I needed the functionality of the phone connection thru the cable internet supplier and the phone works as it is supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works fantastically. So glad I took the step to buy this router and save on my outrageous monthly cable bill. The store clerk was extremely knowledgeable and helpful in my decision making as to which router would work best for me. Thank you Best Buy Employee!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem/router. comcast approved, easy to activate internet, amd change password. getting comcast to activate phone service takes alittle time. much faster than old modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents were switching over to Comcast Cable and we needed a reliable modem for internet and phone service. This connected up on the first go and we have had no issues. No interruptions in service so this was a good choice for our situation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Work as well as Xfinity modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying extra money every month for Xfinity router,so I purchased my own. It's expensive, but still less than one year of leasing fees from Comcast. I just wish I did it sooner. It was easy to setup, no problem so far and although I purchased the store warranty, it comes with 2 years warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual Modem/Router with two phone land lines is exactly what I needed. I was able to replace the modem from the cable company with this new device. It's cuter than the larger and bulky one from the cable company. It's also helping me save money. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 4 out of 5 stars

    No more Xfinity modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Router/modem replaced my Xfinity router/modem for $149. purchase and works as good. We don't notice any difference. Do the math: It cost us $11. per month so in 14 months we break even. We have a 2 yr. contract. Can't tell you how many months I paid $11. per month. I am very happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem/router combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem/router. The speeds are great. I only have 2 TVs, so there's no problem with streaming. I don't have a home phone service, so I can't comment on that part of the modem. If you want a good modem with a router and you have Comcast, you can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAAAASSSSSTTT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the xfi xfinity router for awhile. Returned in a few days and got the Motorola. Wow ! What a difference, so much faster and better. Wifi is faster and better. If you hard-wire it,its insanely fast too. Would HIGHLY RECOMMEND! Dont waste your time or money or rental fees on Xfinity's junk.

    I would recommend this to a friend