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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,864 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ronald Trayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ia working very well. I had a little problem getting it set up because comcast wrote the wrong number down

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy transition. Set up was relatively quick and it seems to be working quite well. Saving me a ton of money in the long run, as I had been leasing from Comcast for over ten years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to configure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister so she doesn't has to rent a modem from Xfinity, this is not as fast as the model MT7711 that I own, but it's easy to configure and the baud rate is exceed the service that she has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD ROUTER/MODEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have voice service in addition to internet, etc. through Xfinity. This modem works well with our services and was easy to install and connect to Xfnity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and works great with Xfinity Semi frustrating to set up need help from Xfinity tech support. Was disappointing signal distance strength. Would buy again overall happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For now and future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no issues so far. Could have gone for less, but availability was an issue. This one allows for growth in devices and possible streaming/video/game increases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stop renting Comcast modem!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase my own equipment for my Comcast triple play subscription. The equipment is easy to set up and working with Comcast to add the new equipment is a breeze. Would highly recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I now save $14.00 monthly by not having to pay for Xfinity box rental. It also has 2 ports for my phones. More versatile than more expensive brands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install with comcast. Has a lot more speed. Hopefully it’s the last one I have to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola Dual Band AC1900 Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is providing our family with fast internet and streaming connections at a fraction of the cost of renting a modem from Comcast. I only regret not purchasing this sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Glad I made the purchase !! Cutting cost with my cable company bought my own router! I could of been bought my own for as much as I paid to rent over the last dozen years!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forget renting from the cable co.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great alternative to renting from the cable. This modem works with the "triple play" most of us have. It really took some homework to get everything to work but in the end it works great. Its slick footprint is hardly notible. One word of advice. Before installing, take it to your cable provider's retail store. Something needs to be activated by them. It cannot be done by phone. Despite the activation issue, I find that this modem is wonderful and recommend everyone to start frying up the cable pigs and save you some dough!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just as good as comcast router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was very easy to set up, contacted Comcast and they did the rest. There is 2 telephone line jacks. So, if you have an answering machine or fax you will need a telephone splitter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem working great with Xfinity services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been working great with Xfinity services (notice even better performance than with Xfinity modem)! Was able to setup relatively easily. Nice saving the monthly Xfinity fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why rent router/modem from cable company?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were renting the very latest modem router combo from the cable company but was still slow and disconnected a lot This is much faster and more stable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this router/modem/voice modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. My purchase of this unit was to get Xfinity Voice support (to receive telephone calls via Xfinity cable, rather than ATT&T phone line). Voice quality is excellent. The router/modem is as good as the NetGear unit that I purchased only 7 months ago. Installing a battery will allow the unit to keep functioning during a power outage. Oh, why didn't I purchase the NetGear version of this Motorola? It costs $100 more than the Motorola!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my own instead of paying $14/month for Comcast’s. I had to call and have a tech connect to mine, but that’s it. Works perfectly. Make sure to use your exact network name and password.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good haven’t had any problems with it. Better than paying xfinity 15.00 a month to rent theres

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit~

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Xfinity/Comcast had difficulty on their end getting this configured on their end, however the problem was on them not this unit. Worth the cost - no more rental fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectrum compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing that a previous model was incompatible with my mom’s existing cable service, exchanged it and found that this one works great!

    I would recommend this to a friend