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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,864 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All good. Works as it should.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Comcast router about 5 months ago. I am older and still have a house phone. Works as it should. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get rid of rental fee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup, I use the VOIP phone ports it has, and I have better wireless in my home than the Comcast issued one. It is also good to eliminate the rental fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Info for setting up and connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Set up was easy. I tried using the Xfifnity app, but it failed and said the text them (there was a link on the app). Xfinity called me back in less than 5 minutes! They finished the set up in short order. Ran into some connectivity issues while on the 2.4 gHz frequency with my printer. Went to 5 gHz and everything has been fine. 5 is faster than 2.4, but doesn't go through walls as well, but seems to be working fine. Another thing I noticed was that while being connect on WiFi with my phone, I sometimes have to disconnect and reconnect to get faster response. Not sure if it is my phone needing a reboot/WiFi reset or the modem. I hope this helps someone if they are troubleshooting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doctor J

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and attractive looking. Been performing very reliably and easy to reset, if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to eliminate paying Xfinity rental charges for the one they provided. The set up with the plugins was easy. The hard part and what took forever was getting Xfinity to activate it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MOTO router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem was set up during the time our new desktop was being set up. I guess it works fine. Of course with a new computer things seem to be going much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Motorola Cable Modem and Wifi Router has been great, easy to set up and install in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect For Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it up and called Comcast. It was up and running within a few minutes and Ive had perfect internet ever sense. Cant recommend this enough. Its worth the little extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on purchasing my own modem or renting, but went with purchasing my own. Found that the Motorola we purchased was better than what we would get from Comcast and would pay for itself in a year and a half. This modem has four data outputs and is phone capable, it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install to my xfinity service. Didn’t need to call them or anything I just used the app on my iPhone and it was really easy. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will do the job for Comcast/Xfinity service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Wifi and Comcast/Xfinity only home phone service. Thats what we use it for but probably fine for cable service too. Reasonable price for a combo Modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola MT7711 Router, Modem and Voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my current set up. Glad I purchased it at Best Buy. Salesman was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renting a modem from Comcast for $15 a month for years. What a waste of money! This is faster than the one from Comcast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been discussing if we should purchase our own modem and after speaking with a local cable company we decided to move forward with and now we are saving more by doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Has been great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and problem free. Since this is a Comcast recommended router/modem/telephony device it automatically set up with no technical support calls. I've had it for about a month problem free so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent beats the comcast dino i had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers 5g which with my other devices just smokes. Do not register with your internet provider they like to meter your connection. Very easy to set up and nice to have the 5g ability.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 4 out of 5 stars

    Replaced my leased router Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my leased router and dropped my comcast bill by $10 per month. I heard it was going up to $11 per month and I said I was done paying them. The router is awesome and it has phone ports as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router for Comcast replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router when we switched to Comcast triple play with a land line. Easy to set up, plug and play. A bit expensive with the phone line option, but will pay back soon vs. renting one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great! Saved me the rental from Comcast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was very easy to set up and the folks from Comcast got my phone service and internet going easily. The WiFi range is over twice that of my old Motorola unit. Overall very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works well, has a lot of connections in the back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a prior Motorola & it worked for more than 10 years. We were upgrading to a faster internet & wanted a newer modem. This one has a lot of connections in the back & works great.

    I would recommend this to a friend