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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,863 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, never a slow time. This was the top of the line and only $20.00 more but we’ll worth the extra $20.00

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 4 out of 5 stars

    Replaced my leased router Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my leased router and dropped my comcast bill by $10 per month. I heard it was going up to $11 per month and I said I was done paying them. The router is awesome and it has phone ports as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great! Saved me the rental from Comcast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was very easy to set up and the folks from Comcast got my phone service and internet going easily. The WiFi range is over twice that of my old Motorola unit. Overall very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router for Comcast replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router when we switched to Comcast triple play with a land line. Easy to set up, plug and play. A bit expensive with the phone line option, but will pay back soon vs. renting one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works well, has a lot of connections in the back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a prior Motorola & it worked for more than 10 years. We were upgrading to a faster internet & wanted a newer modem. This one has a lot of connections in the back & works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value for excellent performance (Speed!)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, once i replaced the old router I had zero speed performance issues for the last few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Modem Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves more money purchasing this item directly than going through Comcast rental. 100% recommmended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xfinity rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working and working well once the Comcast Xfinity technician, Robert, set it up for me. He ran a new line from the pole to the house. GREAT service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: not as bulky as Comcast model. Very easy to set up Cons: signal strength isn’t as strong as advertised; I had to purchase a separate signal booster to get non-glitches on my second floor TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been shopping for a modem for a while. When I went to Best Buy they suggested this one for me. Works great. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works real well with my cable and Internet. It is saving me $15 a month on my bill so that’s good. I would advise anybody who has Comcast to purchase this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola Modem/router MT7711

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, everything worked, but Wi-Fi range was limited. Would no reach our ring doorbell. The Comcast unit we were replacing reached it fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Replacement for XFinity Router/Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequately satisfied my need to replace my XFinity rental unit. The cost of this unit with extended protection covers 15 months of the 24 month minimum contract period, saving me $135 in rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well with Comcast/Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble with setting up the WiFi, but works well once set up and has at least the same speed as the XFinity router that I replaced. Should have done this a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Modem/Router combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to another Motorola Modem and it's been amazing thus far. I needed a modem/router combo. This was very easy to setup and works great. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Motorola Ac1900 modem with router, and voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem for about a month now. It was fairly easy to switch out the old modem with this one. I find it works well, I can use my telephone with it, as I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    House Phone capable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high speed internet and allowed me to hook up a house phone! (For the ones that don't know what a house phone is, ask your parents!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up, so far so good!! Haven't had any problems. Will save money by buying instead of renting from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality was better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up, works well. I would recommend this. The Best buy sales staff was very informative and helped us decide over 3 dual router/modems for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, performance like how I want it to perform. Very good connection, especially double connection. Would recommend it to friends.

    I would recommend this to a friend