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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,864 reviews
  • Rated 5 out of 5 stars

    Beat thing I did.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat thing I ever did. Was work the price too. Returned two is my cable boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replace Router SAve money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install (if you contact Xfinity not as fast as Xfinity’s but works good saves $7.50 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    User friendly and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and I am sure it will pay for itself as opposed to paying for a modem on a monthly basis

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home networking. Need less hassle to purchase two separate devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem-Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and everything is as advertised, even for non-Comcast users.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Close all the other competition out of the water

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Close all the other competition out of the water I will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t rent own this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved myself $14 a month by replacing this. Why rent when it will pay for itself in time.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Comcast Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all with this modem at all. Very reliable and works with Comcast. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of paying exhorbitant monthly rental rates from the cable company, this modem quickly pays for itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not an ideal solution for an advanced user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does a poor job as a router, but Comcast tell me they can’t work with a cable modem and real router - their head-end DHCP server is too slow and the Cisco and Aruba Networks gear I prefer to use times out waiting for a DHCPOFFER. It isn’t properly tunable for wireless performance, so that’s turned off and my commercial Aruba Instant network is behind it. It doesn’t like to be double NAT’ed, so my security provisions (multiple VLANs and associated L3 interfaces, security zones) went out the window with this steaming pile. I’m going to look for a replacement router that will work with a cable modem, or change ISPs to get away from Comcast. Unfortunately, the options are HughesNet, a local terrestrial microwave provider, or StarLink. If you must use a “cable router,” with wireless, this is probably typical. But if you’re an advanced user, it will be frustrating what this won’t do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replace Xfinity rental modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a “new” Xfinity rental modem for about a year. Our plan includes a VoIP (voice over internet protocol) phone service. We started having issues with the phone dropping calls. The phone itself was about 6 months old, so we figured it could be the new phone, or a modem issue. We decided to try a new modem first and since replacing p, phone service has improved.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I have ever owned. It works better than previous router,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Works for voice over protocol WiFi signal just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 4 ports for accessories like cable box, game, disc computer. Needs slave unit to transmit in small 1600 sq ft ranch. Good speed transfer using 100 MB’s system from infinity. Does not say it will work with Charter.very very lite build. Plastic case. Has printed circuit board in center really charging way more than they need too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Finally - my own router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn't I buy my own router years ago? Set up was relatively easy and it's working well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fine replacement for Xfinity equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up easily in an evening and connected with no issues. Tested speeds were equal to standard equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to setup and replace the Comcast router/modem we were renting at $14/month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with it. Great quality. Great reception. Great purchase. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is exactly what I wanted. I works great and is faster than my last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save money by purchase your own modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider was charging me $14 per modem rental for 12 years ( 0ver $2000 total for 12 years) so finally I cut my procrastination and went to best buy and purchase this device. It works just was good as the one that my internet provider was renting me for $14 per month. So now I am saving an extra $14 per month. The only draw back is that you have to go to the manufacturer website to change the password.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for voice and xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router. Had no problems, good receiver , hooked up fine. Looks good on shelf. Would buy it again.

    I would recommend this to a friend