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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,864 reviews
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great service and my product is also fine My modem is working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Streamingsyteam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement. We only have internet and stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save so much on the cable bill and the fact that I have a big family with multiple devices. I think this can hold 18 or 20 and I have a google as well. I love them both . My Motorola handles the gaming systems and guests.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks too soon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 15 months. Then died. I'm not impressed. Notwithstanding the supposed warranty for two years, I would have to ship it to them at my cost and then wait a few weeks while they fix it and send it back. I can't afford to not have internet for a month or two.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Everything is running smoothly with no glitches. Hooray!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product - easy installation - good quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. And works great for wifi and phone service.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this one instead of renting the modem from Comcast . Works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than renting from Comcast. Easy to install and works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free yourself from cable rental

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and registration with Xfinity. Good range and speed. Have had a couple hiccups where my computer nd phones can't get online and I get error "can't connect to DNS server" . Not sure this modem is cause, but didn't have the problem previously. Easily solved, but the reason I can't give it 5 stars. On balance, I would still recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked better than name brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best modem i purchased, went through the hasske of buying brand name, which was almost $100.00 dollars more and not to mention but i will buying wifi boosters, didnt work. Also trying an expensive extender to get wifi to ring cameras at detached garage, didnt work. This modem i didnt even need an extender. So yippie for me....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic all in one device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice having only one box to handle everything. Simple to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NO more fees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy works as well as xfinity modem without the rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and connect to service. Compatible with Comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase. Compatibility with Xinfinity requires tinkering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works perfectly. Works rear with Xfinity internet and landline.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like Motorola modems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great. Easy setup, works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not entirely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola #7711 - Xfinity customer-tv, phone, internet, complete package- instruction manuall, ethernet. Easy setup but not as easy for me as implied. Had a few connection problems with desktop and slow connecting to internet -Slower than the Gateway I just replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I no longer have to pay rent to Comcast anymore... working great.

    I would recommend this to a friend