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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,864 reviews
  • Rated 5 out of 5 stars

    Duckfan Mark

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Dual-Band AC1900 Router and Cable Modem has been a great modem for me and has addressed security concerns that I had with my previous modem. Don't rent a modem from a cable company for $15 per month when you can purchase your own modem at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Router used for Xfinity. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome reach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi signal has a great reach, super easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great escape from renting a router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy set up, links up quickly with little or no assistance needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't with comcast app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly to avoid the monthly rental fee, switch to comcast and got it before technician arrival and they installed it for me and everything was working fine. The website is hard to navigate and I can not easily identify the devices connected to the wifi.it says comcast compatible but it did not work with the comcast app for me, I need to keep trying.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as an upgrade and easy to set up. Compatible with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wish I had bought this 10 years ago!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and pays for itself in 15 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Motorola modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Allows for landline

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nproduct, Met my expectations perfectly. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, easy set up and works great..........

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this, it works awesome! Great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good router for 1gig system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router compatible with current 1gig internet capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and speed Motorola upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged right in and just worked...comcast had to fully enable it but I could ping it from my computer immediately when connected direct. Love the upgrade in speed and like that it has the Wifi build in so I could take another device off my already taxed router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Modem/Router performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Motorola Modem/Router performance. Seem to be quality built. No more paying for Xfinity/Comcast modem rental fees. Very good telephone line voice performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install the modem/router with voice, didn't face any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to the original from Xfinity giving issues. This is actually a pretty good modem. I was really surprised knowing how I feel about Motorola's cellphones. However, I am glad I wasn't that biased towards the manufacturer as I would have passed up a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, Both Xfinity and Motorola

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem/Router....Very reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Great Value.. What you save on equipment rental from Comcast will pay for this Modem/Router in a year.. This is actually my 2nd Motorola router purchased from Best Buy... The first one is still working great after 10 years !! That should answer any questions you have about this product ?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Rourter, Wi Fi, Landline & internet works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would recommend to others to purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and switch over to my internet provider.

    I would recommend this to a friend