Customer Ratings & Reviews

This was easy to set up, Both Xfinity and Motorola

This modem works well so far. However, I'm disappointed that the back-up battery option (in case of a power outage) would serve to power only the telephone. It would work to power the internet. Had I known that a back-up battery would not power all the modem's functions, I would not have bought it.

Works great I would recommend to others to purchase .

Great product.. Great Value.. What you save on equipment rental from Comcast will pay for this Modem/Router in a year.. This is actually my 2nd Motorola router purchased from Best Buy... The first one is still working great after 10 years !! That should answer any questions you have about this product ?

Easy to install and switch over to my internet provider.

easy set-up better than using cable companies and save money

Installed perfectly by Comcast tech - everything that i needed for the Internet and the phone. Even the TV screen improved, probably because the modem was stronger or better. No rental fees and item will be paid off within a year.

This modem is Plug-n-Play. Setup was breeze done under 10mins which is quickest setup time I ever had. Just plugout old one and connect new one, enter comcast password and it's done. Amazing product! Works well on Comcast

After many months of hassles with Comcast over poor connectivity and service, I replaced my modem. Without a doubt the problem was with Comcast. I finally got a new external connection, and the modem is working very well.

I bought this summer 2020 to reduce my Comcast Xfinity bill. So far I've had NO problems (knock on wood). Since technology is always changing I have no idea how long I can use it, but it has already paid for itself with a lower cable bill. :)

I was debating on purchasing my own modem or renting, but went with purchasing my own. Found that the Motorola we purchased was better than what we would get from Comcast and would pay for itself in a year and a half. This modem has four data outputs and is phone capable, it was a great purchase.

It works great, no problem setting up. Every one can do it.

We thought our old modem was shot and went looking for the best replacement we could find. The Motorola AC1900 had the best rating and it hasn't disappointed. Getting it activated with Comcast wasn't as straight forward as it should be, but it now works fine. WIFI strength is noticeably better than our older NetGear unit

If your buying this for Xfinity 1 Gb, you need to go ahead and get a DOCSIS 3.1 as that the "filtering" Xfinity uses will only allow this modem to operate up to 650 Mbps. Outside of that the unit operates as advertised and has been easy to work with.

If you’re looking to be able to turn your WiFi on and off through xfinity or just give access to those guests who come over, forget about it. You can only do that with a modem/router that you get through xfinity. I was told because it had the name on the box and was endorsed that it would work but no. Also the range is smaller than what’s on the box. Not by much but it isn’t very strong. It’s good for day to day stuff but I recommend getting a better one if you have the money.

This modem works, I now save $14.00 a month on my Xfinity bill. This is not a plug in and play modem unless you are very tech savvy. It took the tech guy about an hour and a half to help me set it up. I now have 5G.

Works great easy hookup and fast with no buffering

Owned the same router (until I spilled coffee on it) and it worked fine. This one has trouble keeping the signal and we get disconnected. Need to shut it off to get it working again. Not sure if the problem is this router and Comcast, or just this router or just Comcast. Lately, it has been working okay, so maybe the problem was Comcast?? Also the router says you can connect it on-line by yourself, but I've never been able to do it. Had to call Comcast and work with someone over the phone (which is a bit of a problem since my land line runs on Comcast and my cell doesn't work well in the house).

Downloads are ok. Uploads are meh on Comcast gigabit. Wifi performance is ok but you're always better off with a legit router and a separate modem. Configuration options in the admin settings are decent but the GUI is a bit old fashioned. Wouldn't recommend for beginners unless your Google-Fu is strong.

High quality router with a phone jack on it. Comcast needed it to place a phone in our place without renting theirs.. It was the only router I could find in the area, but I was not unhappy with the choice. We would purchase it again.