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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,863 reviews
  • Rated 5 out of 5 stars

    Would highly recommend this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many problems with the modems provided by Comcast. Constantly calling to have it reset. Besides renting it for $14.00 per month from Comcast. Purchased this Motorola modem from Best Buy and NO MORE problems. Thanks to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem router review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Happy with performance. No issues so far works great! I had to call Xfinity but after it was setup is just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing its job! When we switched providers we got our own cable router modem instead of renting one. It handles our phones and streaming services with no issue. Best Buy was very helpful in choosing this model for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didn’t want a modem router combo, it is WAY better to get an ac3200 level router and a separate modem. You will be amazed at the speed and strength of doing two separate. However, we did a phone plan and needed the phone piece. Everything works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect with xfinity internet,phone,and cable. My wifi is actually faster with this modem/router. You must call xfinity to switch over they have to register the serial number in order for it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with Eero 6 mesh system. All works perfect together. Fast and consistent wifi throughout house and exterior. And bonus is not paying Xfinity modem fees each month.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t like

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. Stopped working after a few months and company did not respond to emails. Had to buy another one different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better Bandwidth. Worth the install.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade the internet when kids and parents were all home for school and work. The bandwidth on this is great to handle multiple devices: gaming systems, smart TVs, laptops, phones, and tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should Have Bought It Sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so pleased with this router/modem. I no longer have a monthly rental and the product is working like a charm. It's a win-win and everyone who wants to save should get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job, most of the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was easy to set up. Speed is not as advertised, but I don't know if that is an issue with the modem or with Comcast's service. Also, I have noticed some connectivity issues. But again, I don't know if it's an issue with the modem, necessarily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Easy to set up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well. Has more than I need (like voice) but was a good price. Had to hard-wire my laptop because it seemed like the wifi was spotty - but my TV rarely seems to stall while streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Xfinity Internet & Voice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a great replacement to get rid of your monthly lease. The phone line was a must for me, and it’s built in DDOS protection is great for gaming as well. Overall a solid product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of time and gas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is billed as a 1.2 gig cable modem. The most we could get it up to was 134k. The most the Xfiniti tech could get it up to was 136k. This will not replace your Xfiniti modem. We pay for 1.2 gig internet and once you are used to that 135k seems painfully slow. I actually took the first one back thinking it was defective but the second one duplicated the perfomance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace xfinity router/modem. Saving 14 dollars plus fees! a month Works just as well as the xfinity. will pay for itself. This model also has phone capability which is great for people that have a landlines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Modem, Router w/ Voice - Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only been connected for a month, so far so good. Internet, cable and phone seem to be working fine. Concerned if cable company starts changing their system settings with 5G on the horizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the Xfinity X-FI modem with this one. It has better wi-FI range and was easy to install. The only hassle was 30 minutes with Comcast to register it and get the phone working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as expected, better than the one supplied by Comcast, my sound bar seems more clear, too. Phone help from Comcast could have been better, but we got through it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick. Stop renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup although theoretically easy took at least an hour. It will drive you to register with xfinity as part of the process. Things did not seem to work at first but ultimately phone internet and tv activated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Break Free From the Rental Fee

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't you just hate the Comcast monthly rental fee for their moden. Since they upgraded their mode to the voice activated X1, there was no alternative until now. Works great. Can't tell any difference in reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modem / Routers I have ever purchased. This work excellent for streaming. Still working to date.

    I would recommend this to a friend