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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,864 reviews
  • Rated 5 out of 5 stars

    Works fine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as expected, better than the one supplied by Comcast, my sound bar seems more clear, too. Phone help from Comcast could have been better, but we got through it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gateway was very easy to set up. It handles all my wireless devices and telephone. Decent range and speed. Reasonably priced. I have owned this product approximately two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one that's an update over my last version of this. The wifi range is a lot better and the updated features are good as well. If you have the older version, it's definitely worth an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi everywhere!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Modem/Router because we didn't want to pay monthly for Xfinity rental. Plus this model has a much better Wi-Fi coverage. Coverage is great in my 3 story home everywhere. Very happy and price was good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very wider range than my expectations

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wifi range is much more than I was expecting. I use it with XFinity and very happy with its speed and range. It is placed in the basement and ranges all house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the equipment is doing what it is suppose to do. The comcast technician installed it and didn't appear to have any issues. I have noticed some delays in internet activities. I don't know if it's the router or comcast that is causing this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A REAL Problem Solver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having multiple issues with my Comcast services. I have TV, phone and internet and there were issues with all three. This router/modem solved my issues and was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router WiFi combination was very easy to set up, worked flawlessly with our Comcast account and provided a much stronger signal throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modem / Routers I have ever purchased. This work excellent for streaming. Still working to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Gold Standard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola is my go-to for modems. The IPs make it a pain to setup because they'd prefer you rent. But once that's done these are better than any modem I've ever rented.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works better than the Comcast one I was renting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like lower latency when starting up applications. Installation was very easy -- it was just plug and play. Like the idea where you can mimic the old Comcast's ID and password so you don't have to change all the wifi clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola modern is a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its works great and handles all my internet needs. If I had to I would not hesitate to another. The assistance from Motorola has benn, for the most part, outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyrone’s Router-modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Durable, efficient and attractive. Very good customer service and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price & works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of problems with internet connection and switched to this product and have not had any problems since! Wish I would’ve purchased a long time ago! Worth it! Have owned it for approx 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router for xfinity isp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable sales assistance when purchasing a router/modem for my newly installed comcast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Rental Fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - Dual-Band AC1900 Router with 24X8 DOCSIS 3.0 Cable Modem and Comcast Xfinity Voice Support - Black Works fine. Nice to not pay any more rental fees.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem so we could renting ours from the cable company. Wifi was horrible and kept kicking us off our our devices (phone, security camera). We ended up returning. We also were only given store credit as it was over the 14 day return policy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router for Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from AT&T to Comcast, so needed a new modem/router. The one I bought from Best Buy has worked perfectly so far. Setup was by a Comcast technician.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I wouldn't have to pay a monthly charge from Xfinity. Saves me a little over $200.00 for a 2 year contract. Might not be as good as the X1 from Xfinity but I'm okay with that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job but I do get a lot of picture freeze up on my tv. not sure if its from the modem or the cable company, that's why I gave it 4 stars instead of 5.

    I would recommend this to a friend