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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,863 reviews
  • Rated 5 out of 5 stars

    Good price & works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of problems with internet connection and switched to this product and have not had any problems since! Wish I would’ve purchased a long time ago! Worth it! Have owned it for approx 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Milos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new modem & router. I chose Motorola since my old one last about 12 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving on comcast bill !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good -I tried setting this up by using comcast-wasted an hour of my time -decided to try it online -worked -have not had problems yet but have only had it for a few weeks -

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the money, purchase this instead of renting equipment with Xfinity. Only complaint would be the desire for a bit broader range, otherwise would give 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to save money, instead of paying additional $14-$18 month Will pay for itself in 1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the leased equipment from the cable company. Works great! Continuous connection, had issues with the cable company's modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROUTER AC1900

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAPPY WITH THIS ROUTER, WAS GETTING THROWN OUT OF GAMES WITH ONE WE GOT FROM SUBSCRIBED [COMCAST OR FIOS]HAVENT HAD ANY PROBLEM WITH THIS ONE.FASTER TURNING ON ,NO WORRIES PLAYING GAMES ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it still has it still works sometimes an issue but I have to shut it off and turn it back on the restart to get the Internet but otherwise I can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router for Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from AT&T to Comcast, so needed a new modem/router. The one I bought from Best Buy has worked perfectly so far. Setup was by a Comcast technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this for about 11 months and had good results using it with Comcast. Only complaint is that it needs to be restarted every couple of weeks, but was told that this is normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. No monthly fee.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with no problems. Took a couple tries to get connected, but did it without needing to call Comcast. Had a rebate to use before the end of the month, from buying a TV, so this worked with out well,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connection was good, but it never got the advertised speed with xfinity internet service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works well just had a hard time setting up to wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first set up it wouldn't recognise my wifi network, had to have a tech come to my house to set it up, big hassel, on the phone on hold for 1 hr trying to talk to somebody. But once set up its working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replace my Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally get rid of the rental modem and get this modem. The thing I like about this modem is that 1 piece replace the modem and router altogether. Wifi and phone work great since I installed about 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, affordable, versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact, affordable combination router/modem that provides an interface between cable and both Internet and telephone landlines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity Router with Modem & voice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new Router with Cable Modem and voice!!! It works great with our Xfinity service, it saves us on our bill and the service range is better also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem/Router has replaced the Comcast equipment, so it will save $15 per month plus the signal range are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Road Runner Speed and Rocking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one modem/router provides lightening speed connection to all of my electronic devices. This product was one of my best purchases this year from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem/router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this modem/router after my experience with a Comcast device. Since installing this new device I no longer lose access to the internet several times a day. I have no criticisms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Router. Great Buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was purchased to replace a Motorola unit that lasted for years. This one functions as well and expect it to last for many years too

    I would recommend this to a friend