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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,863 reviews
  • Rated 5 out of 5 stars

    Works as Promised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Comcast had to come out and connect but works fine now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often that I would prefer the internet goes out. Thankfully it only takes a little under 3 minutes to get it up runnning. I enjoyed paying a lot lesser this year for my bill with comcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Compatible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my home wi-fi network, but ended up not being able to use it. Even though it says Comcast compatible on the box the Comcast agent said it couldn't be used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it and save money years to come!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll get your money’s worth in one year! Works great with Comcast residential!! Note this is not compatible with Comcast commercial!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very stable unit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this after returning another brand that did not work, set up was easy, been up and running without any problems. very pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Comcast modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this router modem to replace the Comcast modem we were renting. It has lowered my cable bill and will pay for itself in less than a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. You will need to call comcast to finalize setup remotely. Don't know how well the voice over internet works because comcast could not switch over my number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola router/ modem for Xfinity does the job,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router/modem does the job. wifi range is great throughout the house. no problems so far it's running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Joe Lindquist at the Ridgedale store. I have Xfinity internet. It works great and also connected to all my printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My internet lost connection once since 1 purchased this device earlier this month. The download/upload speeds are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well stocked items keep up the great work! Great sales associates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was reluctant to purchase and then I did. I am very happy, this works well with xfinity and I just cut my monthly payments down by about 20.00 plus tax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving on cable bill.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola - Dual -Band AC1900 Router so far is working out good and by having it I am saving a monthly rental fee from my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very, very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem/router combo, easy setup right out of the box, extensive user interface, no overheating issues, and the 5G hasnt killed me yet, five stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is alright. Good for a grandma or older lady. If you’re an excessive video watcher is every corner of your 5000 square foot house, not the router for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Best Buy’s in Deptford, Nj has the best employees. Manager is the bomb! Staff knows their department, kind friendly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem gets the job done. I have noticed faster WiFi speeds with this modem and you will save money on your monthly bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started off good, BUT…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off great, but went out on us faster than any of our rented ones from the cable company, which totally defeated the purpose of purchasing! A lot of stalling when streaming, Did okay with 2 high traffic tech users, was horrible with 4! Tried to use it as a second modem option, as it stated you could, but had no luck. Unfortunately had to trash it after 1 year!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Motorola loses connection daily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. This is the worst modem I’ve ever had. Every device in my house loses connection daily. Phones, TV’s, IPad, thermostat, etc. My previous modem never dropped connections like this. Unfortunately, it was the Comcast modem and I wanted to stop renting it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Not rated for gig speed internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work well but not rated for gig speed internet. Slowed my connection down if you have a slower speed it is great for comcast

    No, I would not recommend this to a friend