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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,864 reviews
  • Rated 5 out of 5 stars

    Motorola - MT7711 Modem & Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. At this moment, I am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Modem review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one of these I bought lasted 4 years. I hoped for a little more but I will try it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned in my Xfinity modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it saving money!!! Stop renting modem/router from Xfinity also I suggest you buy a roku and turn in your tv box and use stream Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for rented modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. I have all the Wi-fi speed that I need and I am not renting the modem so my xfinity bill was reduced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with comcast, like described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast tech, Dan, provided great service unhooking the comcast router and installing the device we purchased. Working well. Thx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for Comcast Rental modem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were paying a monthly rental fee to Comcast and decided to replace it with this modem/router. It was easy to "install" and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorolla

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good modem router. I would have preferred the lower model without the phone jacks but was not able to late it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly fine with Comcast/Xfinity internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to eliminate the $13 a month rental charge made by Comcast/Xfinity for their modem. Pays for itself in less than 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Dual band Router for Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this that long, but so far it works great with the Xfinity phone and internet. I will update this review in a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer having to pay to rent a modem from Xfinity made this an easy decision. Works well for my wifi needs with no monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you're gonna stick with xfinity for a year or two. They give you slow crap modems anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble free cable modem w/ wifi router and teleph

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for nearly a year, and had very little trouble. Occasionally it will lockup, and needs rebooted. Seem to run a little hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than renting one off Comcast. Worked out saving me money in the long run and have had no internet or phone issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I haven’t had any connectivity problems since I upgraded to my own vice renting xfinity’s. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Comcast Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of wasting money renting equipment from our local cable/internet provider. So far this has been a great replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speed was the same as it was with the rental modem. I expected it to be better. Im just glad to be free from the rental costs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave Xfinity back the modem, and love what I got from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motorola loses connection daily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. This is the worst modem I’ve ever had. Every device in my house loses connection daily. Phones, TV’s, IPad, thermostat, etc. My previous modem never dropped connections like this. Unfortunately, it was the Comcast modem and I wanted to stop renting it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for the money, which allowed me to safe the monthly rental fee Xfinity charges for their modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy your own. Don't pay big box their markup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then paying xfinity for their over proced product but that is typical with any cable provider

    I would recommend this to a friend