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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,864 reviews
  • Rated 5 out of 5 stars

    Better than Xfinity rental Triple Play modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Arris Comcast supplied modem for data and voice that I was renting. Better connections now to my devices and no dropouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy startup and easy to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris model kept dropping phone connection on my work vpn. This motorola Has held a steady signal for more than 30 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and operating for 7 days..so far very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied...Best Buy is located close to our new home so was convenient to shop...also had sufficient selection to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Saves me money on my cable and internet bill….will pay for itself soon!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was too big to be placed where I needed to place it so it was returned. Cannot rate function of router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very good quality and excellent functions worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Route/Modem Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over 2 weeks now and have not any issues. Stays connected. I am connected across the house without any drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Motorola's customer service was one of the best experiances ever. I get occasional buffering but not sure if it's Comcast or the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A Not able to use with my cable system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Customer rep interaction was great. Received 1 Day. Unbelievable. Shocked. Unfortunetly I needed a Modem compatiable with Spectrum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home owners wife and mother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with cable and phone service I don’t see any thing else that I could use the internet is a little slow but it’s ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dont know

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually never hooked it up cause it was the wrong thing so i had to replace it... ONLY cause I didn't need it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router modem combo. I returned a different brand and went back to what I’ve has for years....Motorola

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient with arrival time and the amount of time needed to complete the entire setup was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i no longer wanted to rent a router from Comcast. This one was cheaper and works as well as the one i was renting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id buy again, idk if it made my internet faster. But it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is just right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this modem and router to be just what was needed. Our installer, Greg, improved out set-up. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems out of this router. It does exactly what it came to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why pay cable when you can get this router. Comcast is a non friendly company that charges a lot of extra fees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the router i purchase so far works like a charm, i just had to make sure i did not forget my user id and password

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About the purchase of the Motorola modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So while sending my computer back to be repaired several times after setting up the modem on each RE Start, ALL sent well.

    I would recommend this to a friend