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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,864 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality modem. My internet works way better now. I used to have an Xfinity gateway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device I've not had any issues with it whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sales associate named, Qia, was very helpful, charming and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase and was what I needed to help me have a great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Router, good quality, works well, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pretty good 2 floors up. Only issue is the occasional freeze while streaming cable (usually for about 2-3 seconds).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Router / Modem / Phone TRIPLE PLAY!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Router / Modem / Phone TRIPLE PLAY!!! Comcast works great. Save on rental fees. Go for it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Because it's not a Comcast leased modem, I didn't receive the full advertised speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install and easy setup. Improved the download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what was needed and Xfinity approved and knock on wood still functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought it a long time ago

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Far better than from Xfinity and no more monthly bill. Should have bought it long ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine my only concern it that its 5G. I did not need 5G , but it was the only option you had in store at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why rent from Comcast?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wasted way too much money renting one from Comcast. So glad we went ahead and bought one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Got it Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy, you were there when I needed you most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, and works great and staff was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation saved me lots of money with this one time purchase didn’t have to rent from cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It has been going on and offline but I think that's the Comast network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a tech guy but bought this modem for Comcast service and it works great and no monthly rental fee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the modem. Voice is good & no hesitation with the internet.

    I would recommend this to a friend