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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,864 reviews
  • Rated 5 out of 5 stars

    Very good signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good one with very good signal, Very good one with very good signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not had a chance to use this yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey. But did Not look around, may be the going price. Not had a chance to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motorola modem/router AC1900 is a really good unit. I would not hesitate to purchase again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router and Cable Modem is exactly what you need for Xfinity wi-fi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory, more expensive than wanted, Lower priced model not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better coverage than the rental from Comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issue router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to install/ connect. Better than renting from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does not give off a lot of heat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to hook-up. i like that it is lightweight and does not take up much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a router that would handle my phone and internet. This works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was the last one and normally I wouldn't take it sight unseen but box was not damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the modem and router together. It takes up less space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola cable modem with voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was exactly what I nee3ded to bring my home system up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is usually the case the Motorola works and is easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for neophyte.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product which was most appropriate for an neophyte.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Comcast modem with this one. Have not lost my WiFi since. Happy that I made the change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install. Relatively inexpensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. You can call them if you need assistance. I had a minor issue and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old router with this one and it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a AT&T service provider for many years. Never had to reset a router. But I had to reset this modem twice in 6 weeks so far. Will not recommend this for those who depend on it to do work from home.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy return policy is straight out of 1970

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, BB return policy is not. 15 days.... Really?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to replace box from Comcast and will allow for phone hook up.

    I would recommend this to a friend