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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,864 reviews
  • Rated 5 out of 5 stars

    great replacement to renting a router modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great alternative to renting from the cable provider

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT THE GREATEST!! FOR AN APARTMENT !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ROUTER IS ONLY OK !! I HAVE A 1800SQ FT HOUSE COULD NOT GET A SIGNAL THRU OUT THE WHOLE HOUSE ON THE 2.4 GHZ BAND TOOK THIS BACK TO BEST BUY GOT THE NEATGEAR AC 1900 FOR $20 CHEAPER THAT ONE GIVES MY HOUSE A SIGNAL THE WHOLE HOUSE GET THAT ONE INSTEAD !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product... I purchased a dud...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not connect in my home.... BB would not take it back... I am left with a modem that I cannot use!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Netgear.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cable modem with 2 voice and 5 LAN ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good without re-setting. Much better than Xfinity router/modem.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model even as this model is stating on the the box it does have and will support all three router, modem, and voice. IT WILL NOT SUPPORT the High end package (1000mbs) so because of that I had to return this to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with xfinity and great wi-fi threw out the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no trouble so far. Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Break even versus Xfinity rental: a little over 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No further comment, at this time.!!! No!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comcast triple play replacement modem and router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual band router is doing fine job so far. 5g is running well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router was easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router has fulfilled my internet needs and has worked well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems connects easily fine product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one alternative to X-finity rental

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one alternative to X-finity rental Equipment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but not worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, but not sure if Comcast has some filters set in place. Great for close range but anything longer than 8-10 feet away and you quickly lose signal. Also, can't hardwire an Xbox as it does not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to catch good Bargains in good sales at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality router and very easy to set up router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best kept secret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transition from the network equipment was awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent with internet and phone love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my network is better that it was before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passable.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's mostly okay. However, I often lose the connection to the internet and have to turn the modem off and back on to make a connection. This is frustrating when trying to get to a remote meeting on time.

    I would recommend this to a friend