Customer Ratings & Reviews
- Model:
- MT7711
- |
- SKU:
- 6335140
Customer reviews
Rating 4.6 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent over three hours with Comcast and they cannot make this modem work with my system. Do not buy this until Best Buy/Motorola/comcast work out the issues with why this modem will not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Product Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product ever. After purchase, tried to setup after 15 days and couldn’t even switch on. Called BestBuy and new policy only eligible for 15 days and not 30 day.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Device!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great! This covers my entire 3000 square foot house.
I would recommend this to a friend Rated 1 out of 5 stars
DOESNT WORK FOR COX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOESNT WORK FOR COX, TRIED TO CALL COX AND CONFIRMED. PLUS ONE THE REPS THERE MENTIONED THAT MOTOROLLA IS OLD TECHNOLOGY, GOOD THING IT DIDNT WORK
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Homeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and wasn’t difficult to hook up. It should pay for itself in reduced cable bills in about a year. Wish it had been done sooner.
I would recommend this to a friend Rated 1 out of 5 stars
Be aware of compatibility!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably a great product but it was unique to a specific internet provider and I was not informed about that.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dual band router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned could not get it working. Tried several times returned talked us into getting an eero. Doesn’t work for what we wanted
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was sold as new but was not. I could not register the product due to already being registered to another person.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not Buy for use with Xfinity Gig Speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item will not work with Xfinity and Gig Speed? Box had Gig speed on the outside.
No, I would not recommend this to a friendRated 1 out of 5 stars
We where not getting good internet when we used it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t like this product, we where not getting good wife and it stops between over all not good experience using this Modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not bet any speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have paid for geek squad but have yet to reach them and they never get back to me waste of time and money for this product
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this product again it drops have to reset all the time slows the internet
No, I would not recommend this to a friendRated 1 out of 5 stars
Is not compatible with Xfinity!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with Xfinity (at least not with the plan I have...)! It was also very difficult to get activated!
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke in 3 months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I broke within 3 months, somehow could get signal only 2 feets away from it
No, I would not recommend this to a friendRated 1 out of 5 stars
Alex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my old router, this product did not made any difference on my internet, I my return it.
No, I would not recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
This item is a BEST BUY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trust me, there are not a lot of combinations of modem+router+voice available in stores or online (especially with VOICE). I chose Best Buy because it was the BEST BUY!! and remember they have a guarantee price match within 15 days of your purchase if you find a lower price of the same item. This product was really easy to setup and installation with my carrier was great. You won't be sorry if you buy this item.
I would recommend this to a friend Rated 1 out of 5 stars
Did not work for my internet capabilities.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so I wouldn’t have to rent one. It had poor internet speed, so I had to return it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Wifi router and xfinity phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new router since we needed a land line. We saw this and thought ok let's try it. So I got it in store. It worked well for about 2 1/2 years and then it started to not connect to devices and the web pages too too long. So called the manufacturer and they ran me through somethings and they said it was bad. Thanks goodness I bought the service plan.
I would recommend this to a friendRated 1 out of 5 stars
horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it didnt work on our Xfinity internet very well I would not buy it ever again
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps Dropping Network, does not stay connected always.
No, I would not recommend this to a friend


