Customer Ratings & Reviews

I will not buy again. Not worth the money. It constantly drops Wi-Fi. My alarm company calls everyday because my Wi-Fi has dropped. The app tells you that your device is offline and support is terrible.

Had to call to get Xfinity to activate this modem/router. That was by far the most cumbersome part. Once activated set up was a breeze.

doesn't work with Xfinity wireless TV box... really annoying experience... customer service unreachable :(

This is the worst Router i ever purchased. I have had nothing but trouble with it. I never make it more than 24 hours without having to unplug it so it can reboot. I am going to try and return it and rent one from xfinity.

Does not carry wi-fi signal as expected. Signal was weak throughout the house. Thought for the price it would carry a signal equivalent to an xfinity modem but it did not.

Absolute Waste OF MONEY, Constantly loses internet service and Xfinity & Motorola are in a blame game of whose fault it is. Corporate Greed at its finest!

Excellent product. Super easy to install. The app is excellent!

Easy setup, i would recommend it. Cost was okay, and it works well.

What an improvement to speed. Speed is lightning fast now.

Good consistency and was easy to set up. Highly recommend.

I was very disappointed once I finally got the correct item sent. I was expecting a much heavier-duty router modem comparable to my Netgear Nighthawk. Instead, a small lightweight cheap boxy looking item arrived. The silver Motorola logo was barely hanging on the front as well as having scratch marks on the front. This wasn't what I expected after paying over $400. I returned it. I'll stick with Netgear.

Have to reboot twice a day connection issues for some reason. If issue can't be resolved will have to return it back to the store.

I would NOT buy this again. Within a few weeks of using, I had to restart it 1-2x per week and then after a few more weeks it stopped working entirely.

Had to reboot this modem twice a day. Finally rented xfinity modem and never looked back!

This modem did not have the speed of the Comcast modem I was attempting to replace. I returned about him for credit.

Given its price, I was expecting this to be more robust and handle many devices. But it keeps crashing and needs resetting every week.

Expensive device that performs very well for Xfinity (Comcast) customers with triple play subscriptions (Internet, TV, & landline phone). Reduced my monthly bill by $15/month versus renting their equipment, so it'll take 3 years to pay for itself.

Not a great product compared to netgear.the bandwidth was too low compared to netgear cm2000

Excellent replacement for rented router + voice from Comcast/Xfinity. Easy/quick installation and connection process w/ Comcast. Super happy with this purchase

I am trying to understand all the great reviews. Makes no sense. This is second modem upgrading also motorola but 3.0 doxis. Wi fi is terrible cuts in and out. Second one a little faster yet wifi still the same. Added mesh extender yet still cuts in and out. If you try to call for tech support you are referred to a different phone number and it happens to be an unrelated business complaing of to many phone calls for motorola. As this is one of the only modems that offer voice kind of stuck with for now. 35 feet is maximum of wifi range then it cuts out. I would not recommend purchasing this modem. Tech support only offered by email. Even Best buy tried to reach out and they could not contact them either. Yet they carry this modem and have no point of contact.