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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 305 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the laptop's performance, light weight, and powerful graphics card. The inclusion of an SSD and the slim size also receive positive feedback. However, customers express concerns about the battery life, speaker quality, heat generation, fan noise, and the performance of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 305 reviews
  • Rated 5 out of 5 stars

    Top of the Line Gaming Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get into the world of virtual reality so I purchased a Vive headset and looked for a laptop that could run the Vve at full capacity. This is the machine I bought and it is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for gaming but didn't realize the C Drive was so small and the D Drive was so large. Look out for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Works great for college. Best Buy salesman was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I do not use this computer to the extent it was intended, but for a slightly higher price I got a whole lot more machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thin, hot, and loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, thin, mediocre battery life. It was also quite warm and loud with the fans on max speed all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well built. Everything about it is well design for gaming and day to day use. the 15" is perfect for daily commute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves how fast this computer is. He isn't completely sold on the rainbow colored keyboard though.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    used it for one week and had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MSi laptop was a wonderful laptop for a week and then...the harddrive crashed and i got the blue screen of death. This laptop is a wonderful idea with it being slim powerful and portable but...beware of hardware issues with this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop for my 15 year old son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a serious gamer and also attends on line high school. He is very satisfied with the purchase. He uses it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This destroys my desktop that I built last year with a m.2 hd and nvidia 980. Plays games on ultra and doesnt miss a beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish can utilize the MSI sound program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system was faulty so I call the manufacturer and I have to uninstall the MSI sound program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great powerful pc for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's Windows 10 this is a real nice gaming pc that has enough power to run ArcGIS applications with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Runs hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but it runs really hot. The speakers are horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics card, Weight

    Rated 1 out of 5 stars

    Sound horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first all was well nice light weight computer good graphics but the sound soon went bad. Geek squad messed with it and it was better for about a day. I am returning it for an ASUS I wont be buying MSI again in the near future

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reasonably priced laptop with great gaming specs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my gamer son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and has great graphics performance. Very nice computer for doing homework and playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to use with Autocad! It does great with 3d modeling everything I expected it to be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my college student. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy smokes this has some power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could want in a laptop and it's upgradable unlike a MacBook Pro which I was considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I didn't know what MSI was but good thing Bestbuy had the laptop because it's more than what I was looking for and the value was fair.

    I would recommend this to a friend