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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 305 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the laptop's performance, light weight, and powerful graphics card. The inclusion of an SSD and the slim size also receive positive feedback. However, customers express concerns about the battery life, speaker quality, heat generation, fan noise, and the performance of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-305 of 305 reviews
  • Rated 5 out of 5 stars

    Great computer for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna buy cheap and great gaming computer bere it is

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 1 out of 5 stars

    Wireless connectivity score = -15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has good graphics, nice feel to keyboard and good wired connectivity. Wireless basically doesn't work. MSI just says to install updated driver and use different wireless router. NOPE. AVOID all MSI Products in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers broke within days. Twice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop if you plan to use the speakers. I got this computer and I immediately noticed a terrible static noise whenever the speakers were in use for music, youtube, games, whatever... I spent hours trying to fix it and eventually decided to take it back to the store. They agreed that the speakers were broken and since it was within the return period and I though it was simply a defective model, I exchanged it for another of the same laptop. At first the speakers of the new laptop were fine but within a couple days the problem returned and now all my audio sounds terrible. My best guess is that some of the music that I listen to just happened to be the magic frequency to break the speakers (I never even had the volume up very high).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Bad speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were bad straight from the box. Tried contacting costumer service and all I get is tutorials on how to change settings on them. Not worth the money spent on laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the hardware you would expect this laptop to be amazing. I run games better with my old laptop that has a 965m video card. Every single game I play chokes and stutters at regular intervals of every 30 seconds to a minute, like a severe stutter that is super jarring especially when voice acting is happening. Awful and I've tried endless fixes to no avail. Returning this piece of garbage

    No, I would not recommend this to a friend