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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 305 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the laptop's performance, light weight, and powerful graphics card. The inclusion of an SSD and the slim size also receive positive feedback. However, customers express concerns about the battery life, speaker quality, heat generation, fan noise, and the performance of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 305 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome laptop for double tasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop for tasking but also at the same time gaming at full specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming laptop and I must say that it runs flawlessly. I can play all of my games on ultra graphics. The frame rate stays around 60fps, and the quality is fantastic. I would definitely recommend this to anyone who wants a 1080p portable gaming platform. The only reason I would get a new one was if I wanted to go up to 4k, but that doesnt apply to the review. It's great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a good laptop but not as good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace a similar MSI laptop that I had purchased three years earlier. My old MSI laptop was fast and reliable. I had no complaints until the battery failed. I expected the new MSI laptop to be faster and just as reliable as the old one. Not so. The new MSI laptop is slower than the old one. The new MSI laptop seems to find the blue screen of death weekly, whereas old one seldom did until the battery started to fail. The new MSI laptop does not handle multi-tasking as well as the old MSI laptop. Leave five or six business programs (including webpages) open and the laptop slows down noticeably. I wonder if there is a problem with the dual graphics installed in the laptop (onboard Intel and a GeForce GTX 1060). I would not recommend this laptop to a gamer, although it is probably fine for light business use. It was a letdown to find that a newer, more powerful MSI laptop did not perform as well as an older, less powerful one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this product for over two years. Still working great. Runs most games with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. Works great for gaming the best. Fast effective love the board very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight and easy to carry computer.. Nice touch- screen .Great computer for word processing programs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This thing is wild!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a great deal on a gaming laptop this is one! I have yet to find a game it can't handle

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice Laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - zero complaints. Easy to carry on a plane - super light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card, Performance, Ssd
    Cons mentioned:
    Battery life, Heat

    Rated 4 out of 5 stars

    4 Stars - Overall... Solid Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a few gripes. All-in-all, solid gaming machine. Pros: -GTX 1060 is Pretty Amazing -Windows is Parked on the SSD - Boot is Less Than 5 Seconds -Weight/Portability -Crisp/Clear Display -Have yet to experience any processing delays, lag, display stutters, etc... Even when running this thing to the max. Cons: -POWER BUTTON LOCATION! I've managed to put my machine to sleep 4 times, in 2 days, while trying to get to the ports on that side of the machine. -Non-UHD for this Vid Card/Price Tag combo? What gives, MSI? -Spinner HDD is great for storage - But I foresee it being an issue when I start to fill up the space. Especially since the OS, one single game and MSI's pre-installed software all take up ~75% of the SSD's capacity. I'll likely be throwing a larger SSD in the machine, once I'm confident enough that there will be no issues. What do I mean by "issues", you ask? WELL... MSI throws a sticker over one of the access points for one of the screws on the bottom of the machine. States something along the lines of..."You're out of luck if you remove or puncture this" (referring to your warranty). Don't buy this machine with hopes of increasing RAM and SSD capacity, without voiding your MSI warranty. Though, as long as your ElitePlus with BB, you'll have a full 45 days of test driving. -That awful Audio Software that comes pre-installed... And the speakers being located on the bottom of the unit. Sounds pretty horrid. And when the Audio Software is turned on... Makes ALL of the speakers sound blown. Thought I received a defective unit. NOPE.. Not the case. After hours of troubleshooting and uninstalling/reinstalling audio drivers... I decided to download the "Updated" audio driver from MSI, directly. Yes, it's the same garbage software that comes preinstalled... Just an updated version from the developer. Solved the problem. My advice? Get the updated software from MSI's website, launch it after you've installed it, and switch the "Audio Management" to OFF. You'll be golden, afterwards. Other bits of Information (Neither Pros nor Cons to me...Maybe "bothersome of added bonus" better explains these: -Battery life - Less than 1 hour when un-plugged... Though this was to be expected. Look how much power you're pushing? -Charging Cable - Awesome job on the length. Like, really... Super long and convenient. -Runs super warm on the bottom... Again... To be expected. It's a slim-line powerhouse. Invest in a decent cooling unit. I use a USB powered 3-fan cooler under mine. Does its job. Happy Gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new gaming computer. Not heavy and has so much memory!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great but the only con is the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My online game experience was awesome, no lag, beautiful sound, excellent response and awesome speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, iffy operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some crazy memory leaks, and insane cpu spikes. But that's all operating system, the computer it self rocks! It really breaks that mobile gaming (being that it's a laptop not a desktop) persona. Needs a few tweaks as far as software is concerned, but I'd recommend. It'll do for my deploymen over seas!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Killer nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to pickup the Apache Pro but couldn't resist this. Hasn't disappointed. Graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great gaming latop for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is does not over heat, its peformes flawless out the box runs most games maxed AWESOME!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence gaming laptop. Very nice and good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Prefect Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, has almost no problems exept speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Great gaming computer for an avid gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are excellent. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games very smoothly no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 4 year old HP laptop that just died. All, I can say is Wow!! Faster, more memory and newest video card...how can u go wrong? Playing Smite and there is hardly and lag: ping is low and FPS is usually over 100. So far, no problems. This is the first MSI computer I have owned and I am impressed.

    I would recommend this to a friend