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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,443 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Netgear Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I had to call Comcast to get it online, but that's because they don't want to lose the $15.00 a month by making it too easy for the customer. It's perfect for what I need. I haven't hooked anything else up to it because I hardwire my chromebook. For the $50.00 I spent, so far, so good. Oh, plus I got free shipping and it took less than 24 hrs. to get it. Well, done Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy install and works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMCAST installed new service and had no problem connecting this customer-owned equipment. Speed tests indicate I am getting full rated speed and sometimes a little better than full rated. Have tried connecting directly to the COMCAST Flex box as well as an old Verizon router then to the Flex box and the TV, both methods worked fine but the router gave me WiFi and direct CAT5 connections. Both streaming to TV and casting from a PC to the TV have worked so as far as I can tell the modem is passing everything it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing our old modem with this saved our lives during this quarantine where a whole family is working from home. No issues like we had with the last one, where service cut out way too often. Easy to setup too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the modem working with Charter Spectrum. It works as it should. Set up required a call to Charter, but other than that, it was plug and play. I have no complaints from the family when we have several devices streaming at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible modem to save money instead of the monthly fee from cable company. It worked perfectly out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy to set up, and way less expensive than renting from the cable company. Buy your own modem and pair it with a router that meets your networking needs. If issues arise and you need tech support, Netgear is far easier to deal with than Scamcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy set up just plug it in and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with speed or setup. All I had to do was plug it in and log in to xfinity and I was surfing the web with no problems. With a fast and reliable connection this product works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. It has been reliable and my internet speeds have improved since switching over to Netgear. Just make sure that you know you must purchase a router with this product as it is not a modem/router combo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Great Modem for regular use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for almost 5 months now. Great Product pretty easy to setup and works with Xfinity Internet. Not using for VOIP phone. Using for Internet with Linkys 2500 router and 7-8 mobile devices and 2 Streaming TV devices in 1500 sqft apartment, Have not had any issues just had to restart the once, so 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Reliable and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Easy to install, very reliable. Xfinity chat interface made transferring our old modem to this one a snap, as this product was familiar to our internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has exceeded all expectations. My internet speed has improved slightly as a result as well. I bought this to avoid paying a rental fee each month to my service provider. It's worth it's weight in gold and I'm saving money in the long run!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. I use spectrum and this is authorized by spectrum. No questions asked, they just got info and presto, i no longer pay $5/mth for outdated modem. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been few weeks using this device. So far holding good. No issue. It was very easy setting up with cablevision provider. Took about 7 minutes to sync the MAC address with provider and enable service. Usually it is 15 minutes just for enabling the mac on service provider. Very good experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Netgear - Docsis 3.0 Cable Modem - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you want in a modem? It works flawlessly. Great power, super easy to setup. Drives an awesome router. It has been 100% trouble-free since the moment I connected it. I would absolutely recommend this to anyone looking for a good cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Súper artículo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MARAVILLOSO FÁCIL INSTALACIÓN ASESORÍA INMEDIATA

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install and great product . Delivery was super fast and I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good high speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace the one I was "renting" from the cable company. Purchased it to ensure it had sufficient speed for the high end speed I was paying for through the cable company. So far I have had no issues. It is easy to set up and connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast. This model is recommended by Comcast and they don't joke when they say that this router is certified for Xfinity. The router asked for my Comcast account number (you can find it on your monthly bill) and seconds later it was registered and ready to go. I was amazed that registration took less than the startup time with my old modem provided by Comcast. Also, it is DOCSIS 3.1 and 3.0 backward compatible, so it should be good for years. This is my first Netgear and after reading some horror reviews with other brands either running hot or not registering with Comcast, I purchased this one and no regrets. I was looking at CM700 as well, but apparently older models suffered from issues with Intel CPU (supposedly the same across all major modem brands), so between having 3.1 support for future upgrades and new gen CPU, I figured it's worth additional $50. Finally, $10 that I used to pay for modem rental will fund speed upgrade, so this modem will be put to use right away. Side note: I got Cisco Systems Gigabit Dual WAN VPN 14 Port Router (RV325K9NA) to pair with this modem as primary WAN Gateway and DHCP server for my home net. Between these two, I get max ISP speed across all devices under any load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for comcast. Had it for 2months now and it hasn't given me a single problem. Super easy to setup minus the whole register with comcast which want really all that bad either honestly... Just annoying. Overall tho is great

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    NETGEAR Cable Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used NETGEAR Cable Modems for years, as well as they WiFi Routers. They always worked as they should. Fast speed and very reliable. Plus they have very good security features.

    I would recommend this to a friend