Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,442 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    its works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its works great, never had a single problem.......

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item. Excellent product. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works reliably fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working reliably well and fast as expected. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Like f&f ..............................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, I bought it because my cable providers box wouldn't work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Steady modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all with this modem. Reliable. Always on and no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works very well with my Google OnHub Router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this modem since we recently acquired cable/internet service with Xfinity/Comcast. We paired it with Google Wi-Fi (recommended by a Best Buy sales person who also purchased and experienced both products together) and love it! We've had it for 3 months and have seamless service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem works fantastic with twc . Great price and customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great DOCSIS 3.0 modem, but invest in a DOCSIS 3.1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Spectrum (southern california) supplied modem. It would drop the connection a dozen times per day, and each time it would take 2-3 minutes to come back up. After many rounds of back and forth with Spectrum, we were told that they are trying to get customers off of DOCSIS 3.0 modems and onto the new 3.1 modems. Some of the newer equipment they're installing on their networks don't work well with DOCSIS 3.0, but they're doing so in an effort to get more reliable, faster speeds for more people as everyone is working from home these days. Replaced with a DOCSIS 3.1 modem and all works well. This may not affect everyone as cable ISPs vary from region to region, but worth checking with your ISP before purchasing. In general, I'm a huge proponent of Netgear devices. However, the trend seems to be toward newer technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Beautiful Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, but reliant! Works very well. I would recommend this for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great modem if you prefer not to rent from ISP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and get 400 + mbs. Cheaper than renting. No wifi so i have it connected to a wireless router. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better than the Motorola

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall download seeds I'm experiencing are better than the Motorola brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was informed by Comcast service provider that my older model was "end of Life" and if I wanted to take advantage of their service upgrades, would have to upgrade my cable modem. I complied and all has been well. No complaints as everything was pretty much plug n' play.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised.fast but sometimes needs reset to work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! meets my needs forbthe internet speed that i have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works really good with my XR700 recommend this modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Haven't had any problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this almost a year ago and it's still working with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really god at getting the job done. Excellent speed and very small easy to hide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Optimum is good !!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem for a great price and good quality!!! I advise

    I would recommend this to a friend