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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,442 reviews
  • Rated 4 out of 5 stars

    Almost "perfect" for my family needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [This is more like 4.5 out of 5 ---but no way to specify a .5 so I chose 4 simply because it's not perfect] So far so good. It's not a modem/router combo so if you're used to Xfinity's modem/router device, you will need to buy a separate router for your wifi. It's been almost 1 month now and it's performing well. I used to get a lot of network drops from my old modem and I have not seen that issue since I replaced it with this device. There are only 2 issues for me which are very minor. The first one is with the placement of its LED lights. In order to see all the lights, you'll have to be looking directly straight at it. So if it's late at night and just want to verify that all lights are Green meaning no technical issues, you can't see it in an angle. The 2nd issue is with the setup and activation. The setup is quick and easy but at least in my experience, you may need to go through the activation process 2 or more times in order to get it connected. Using my ISP app, it's telling me a certain minutes (e.g. 10 or 11 mins) for the ISP to recognize the device and activate it, and I wait and wait probably for double the estimated time and it wasn't connecting. I initially thought the device is not supported even though it is in the specs. It was only when I decided to stop the process and repeat the whole process again that it went through. But other than that, everything is working fine and stable and I have not gotten any issues lately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price works well with time warner cable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my use. I just needed to get off the rental cycle. If you need more downstres go for a 32x8 model but i have had zero problems woth this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Buy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step up from the issued modem through Comcast!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem hooked up easily but we had a hard time getting it to synchronize with our net gear nighthawk router...several hours of working with tech support and then my son finally figured it out thru his net gear app. Works great now that it's synched .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Son - GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son and his wife who are 'gamers' and are on Xfinity. They LOVE it; connection was super easy, and the WiFi is exactly what they need when hosting a gaming session with multiple players. NetGear again delivered!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Great budget modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging had sufficient protection, set up was easy and it had sufficient speeds for what I needed, great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Works well with Comcast! Can’t beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it , no problems so far check back later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    best deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best deal work with camcast and pair with google nest wifi. feel light duty, but work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast set up!! Works terrific I haven't had a problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem neede for my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. The modem was needed for my home system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Seems reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers advertised speed.........................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is advertised to do. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem if you already have a router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem exceeded my needs. 10/10 would modem again...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like it should!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some intermittent dropouts with my old modem. So I bought this one to replace it and was surprised to find that it actually has helped with download speeds a great deal. I have no complaints on the functionality of it at all. My dropouts have since corrected although I'm not sure this was the root cause to begin with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying Comcast modem fees so bought this to replace theirs. Glad I did. Docsis 3 provides for the higher download speeds from comcast. Love it and would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my home network! Very simple set up!

    I would recommend this to a friend