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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,442 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Big performance boost coming from older hardware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I never paid much attention to internet performance until now. Have been with Comcast for over 12 years, was grandfathered in at 80Mbps, realized the other day that years went by and for the same price per month I could get 400Mbps. I upgraded from an Arris WB750a which topped at 160Mbps. This new net gear modem get me over 500Mbps 90% of the time amd has made a massive difference in the way my internet performs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works well even I like it better 2 in 1.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and probably most affordable for its speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good choice for comcast blast Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast! I Like the increase in speed it gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe we were paying 12.99 a month for a modem. This works just as well, and will pay for itself in a few months. Would recommend this product. Our Son also has the same one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long very, but so far it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good product. Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy set up and worked with my other products.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this on for the price, good pricing, works well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Router handles my speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router!!! A must buy for higher speeds!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how you would distinguish a bad modem from a good one! However, I did not experience any problems with internet using this modem. It just has too many llbright lights, so not suitable for bedros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working beautifully, no issues at all so far. I really like that the lights are small and unobtrusive. When we dim the lights for a movie, we don’t see the modem glowing under the TV anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem Works perfect! this modem handled our 600Mbps of cable internet plus mesh router just fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does its job well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a modem? It either works or it doesnt. The...uh.. lights on the front are very visible....the connections on the back work correctly. Solid product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave back my TWC router and bought this. Works great and use it with the Apple Extreme. Pretty good coverage in that i have a 3 story place. Added an Apple Express to increase coverage. I would recommend this router instead of paying monthly to TWC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned Cox rental modem for the Netgear DOCSIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy rather than rent. This Netgear modem is excellent for our tv and computers. We did already have the Netgear Nighthawk router (a separate router is required by our Cox service).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an all in one unit we discovered that our wireless signal was terrible. At the advice of a helpful Best Buy employee, we returned the combo unit and purchased this modem and a wireless router separately. Best decision. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range. Works with VPN

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for over two years now in conjunction with my VPN service. No issues yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for most everyone. The internet providers charge to lease lesser quality units. You break even the first year and save every year there after. I have a Netgear router as well which work great together.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger Lights on this modem would be quite helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Good for my application BUT !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read other reviews, I have FIOS, But I just wanted to use this in another part of my house that has cable coax wire there already. I already bought and have from Verizon the "Main" router. I wanted & thought I could use this as a 2ndary, "slave" type router to give me better Wifi coverage in that area. No Bueno.. I don't know how to change the settings in this to do that. and the instructions are ONLY a 2sided piece of paper...??? I have a Netgear N600 wireless only router in another area, which works great. This one wants to be the Master on the wifi, and it can't be. If I knew how to set it up, It'd be great. Reasonably priced, looks stylish, for my taste, But unfortunately will be returning it back to BB...

    I would recommend this to a friend