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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,442 reviews
  • Rated 5 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I returned the cheaper NetGear one due to incompatibility to my internet speed. Since buying this modem, I have stable connection and works good without any issues. I wanted to drop a star because it is expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great I needed a new modem and this was perfect also the size is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great modem!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for a modem. Had it for over 2 years now and it’s been smooth as butter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small design but does it lack in performance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and sleek design for a modem but since I bought this device about a year ago and paired it with the google nest mesh wifi router system I’ve had a lot of connectivity issues with all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my teenage son. He is very happy with it. This product was recommended to me in the store by a Best Buy associate who said this mouse would be good for computer gaming. He seems to have steered me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught it on sale. Very dependable and worthy. Have cable hookup along with wifi interface. Better than renting it from the cable company. Recommend the protection plan if using it a lot. Best Buy protection is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to save on my bill with Time Warner cable. When Best Buy did a price match, I only paid about 7 months worth of what Time Warner would have charged me just for renting one from them! I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An improvement in every way from the CM400.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better channel bonding, faster lock, and better overall connection for multiple devices. A must-buy to replace any given rental modem, just add a good wireless router and you're golden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works reasonably well and was fairly easy to set up. However, I find that I lose my internet connection from time to time. Not too happy with that. So far, rebooting the modem fixes the problem. I wouldn't recommend for or against this particular cable modem, due to this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Me Money Every Month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company charges a monthly rent for their modem/router. I got this, and it works great. It will pay for itself in a very short time, because I no longer have to pay that stinking modem rent. THANK YOU BEST BUY and NETGEAR!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice Modem.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. works well. does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Fast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product - very few issues with it in the last 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the unit I was renting from Cox and it works perfectly. Equipment fees are high and it was like I was buying one every year anyway, pulled the trigger, had it set up and it was a super easy switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm very pleased with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaces a dead Zoom modem. Both the old modem and this one are rated DOCIS 3 compatible. But my strong impression is that my internet responsiveness is noticeably improved compared to my experience with the Zoom modem when it was functioning properly. Web pages clearly load faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it matters more what kind of router you use with this; specs seem fairly basic. I only got this due to limited options for time warner but no complaints. I coupled it with a NightHawk AC router and had a great experience so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problem With Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router for a dedicated connection to a tv room in a large apartment building. It works very well with no signal loss. I've always purchased Netgear products as they are very reliable and this one didn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further, best bang for your buck!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful modem! Powers the whole house no problem! We usually run two gaming systems and surf the internet on our phones and have no complaints regarding connectivity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend actually researched and picked the router and modem but I have to say it makes a huge difference compared to the one I've had in the past, which had slow speeds and I had to constantly restart. Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for Streaming Media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several reviews on several different modems before I decided to buy this one. I stream all my tv shows and movies so I needed something that could handle the data package from my provider and this unit does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Just another modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like every year or two you have to replace your modem to keep up with whatever changes they’ve made with your Internet service provider. Seems to work about as well as the service you subscribe to.

    I would recommend this to a friend