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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,442 reviews
  • Rated 5 out of 5 stars

    Well built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built for the price point. Unfortunately it doesnt work with fiber so I ended up returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replacean arris cable modem that bit the dust after one year. Had good luck with Netgear products in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with netgear never let me down, the price was right and it was easy to set up. no problem what so ever, glad i purchased it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is all what I needed. Great quality for the price. Would definitely recommend. FYI there is only 1 ethernet port on this modem so could be limiting for some people which also why I put only 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming use and it did not disappoint. I actually upgrade due to a bigger house, but it did its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m glad I made the decision to purchase this. The quality was great as well as the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router/modem. I have had my other one for over 5 years and once it died I wanted to purchase the same exact model it was that good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy Rep AND a Spectrum rep suggested I purchase this to replace the modem that Spectrum supplies for free. I've not had problems with speed, etc. but beware that this only has one ethernet port (as opposed to Spectrums 4) so you need to buy an Ethernet switch. Lately, I've had problems with my internet/network and am trying to figure out if it is my new Eero router or the modem. The tech help at Spectrum suggested I use their modem...yes, this was AFTER a Spectrum rep at Best Buy said to purchase my own modem. Not happy about all of the confusion and mixed messages.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    runs very warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to run very hot, only had it month seems to work fine so far just concerned about the heat it is putting off I think they should have put a fan on it to keep it cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it boo comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo much better than Comcast equivalent. I have an odd layout in my home and was having connectivity issues even with an extender with the Comcast. This eliminated that

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked well for me. I'm not the most tech savvy person and this was not difficult to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed and customer services. Easy to set up. No problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem didn't set up initially with router which was also a netgear but after troubleshooting with them it works great now. More routers fault than modem but all good now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this cable modem has worked really good. Every now and then I can't connect to the internet and I have to unplug it for a minute and then plug it back in and everything is fine again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. We have had spotty service and I am not tech savvy enough to know it if is our service or the modem

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Seth,

      antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 4 out of 5 stars

    Good low price modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is nothing special but does what it supposed to do with no probs. It's bottom of the line but that's all I needed. One problem gets a little warm sometimes so I'm a little worried about it's longevity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t end up testing it out, because I went with an internet service provider that provides a modem. Easy return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, works well.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has lasted and given no issues. Would recommend for home use. Definitely would purchase again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid replacement for my TWC modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the cable modem i rent from Time Warner Cable. Recommend to anyone not wanting to pay a monthly cable modem rental fee. Installing was a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on this Netgear modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my modem. Netgear DOCSIS 3.0 was compatible with the Internet company. Best Buy matched the Online pricing. Works great.

    I would recommend this to a friend