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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,442 reviews
  • Rated 5 out of 5 stars

    Good Replacement for Cable Provider Modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for cable provider modem. Had some initial issues but manufacturer assisted me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mbs future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great with my router but does not handle circuits tripping this is my second one my first one didn't survive a tried circuit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I moved right after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace the rented modem from Comcast and I already have a wireless router I like. I'm hoping to save a little on our monthly internet bill... hope it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. Does everything I need a more. Streaming shows and video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great if you have the right one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a rush the first time and got the wrong one. Make sure you double check and get the one you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some minor issues getting this to register with Comcast for the internet, but besides that, have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem for the price. I will recommend to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem saved me $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of paying Comcast $11 a month (forever)...this modem will save me hundreds over time!! Buy one and save for yourself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem has worked okay so far, but I don't know if the loss of signal strength from the router is related to the modem or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Throw money away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to throw money away don't get this and pay Comcast Xfinity of ridiculous monthly fee for their equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than provider rental.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this online will be paid for quickly by Saving rental fees from Xfinity. It's a no-brainer Why Pay endlessly when you can own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive, functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router has already saved me money. My provider charges $11/month. I'm good with buying my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed of the connection. I had to return it because it wasn’t what I was looking for in terms of features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with MediaCom internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works with MediaCom internet service. They informed me my old modem was no longer supported. Connectivity was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem no rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase, in 6 months it will pay for itself by saving me the rental fee. Cable company knows the modem so it is an easy hook up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a few problems at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Only bought it because our other modem wasn't compatible with time warner cable. This one works just fine. Had a few problems at first but figured out how to resolve the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought an ac5400 router and just needed a modem to go along with it. It's more than we wanted to spend, but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one worked great until it died after a couple months. We had bought the Geek Squad extended warranty so we exchanged it, no problem. This second one is doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’ve had it for 2 months. I have not had not had to reset it at all. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem so far, no problems since we bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for the price. We have it on the opposite side of the house from where we use the most internet and it works just fine.

    I would recommend this to a friend