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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,442 reviews
  • Rated 4 out of 5 stars

    Will not work on spectrum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not work on spectrum even though it says it will on the bix I tried to get it to work but spectrum will not guarantee the product to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer Relocation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got spam emails after first transaction with Best Buy asking for more money to the Geek Squad contract. Also the driver only had a 50 ft cable in his truck so I needed to return to the store to get my money back and purchase a 25 ft cable. Geek Squad did get my computer re-working upstairs for which I'm grateful. I don't know if I really needed this one year contract but I have it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the performance and reliability of this modem, and the fact that it pays for itself, kinda makes it a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded our modem from the cheap one that Vivint gave us. We had no idea how slow the other one was! We were definitely missing out. Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for 25mps

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this if you don’t use more than 100mps internet cause it doesn’t make any sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. I used other product previously but now I have been switched to Netgear product including router. It is very consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what I needed. Had a little trouble getting it to work but is ok now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed stronger modem because internet sucked at the time and this did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a good quality modem for a while and decided to splurge on this one. It’s been doing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop giving Comcast money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into not giving Comcast more of your money than needed. This is a good cop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous modem took a dump. I purchased this modem by netgear plugged it in and called my service provider and bam. Simple as can be

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great inexpensive cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as an upgrade to an old cable modem. Got a slight boost in DL speed. UL is about the same. Set up was straightforward but did require a call to Xfinity customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Xfinity (Comcast)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to call them to add this modem to your account. After that it should be ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to own your modem rather than rent it through your cable company. Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been super reliable compared to my old modem. if you need something that works for your modest connection (don't get this if you pay for really high speed internet) then this is more than good enough. i pay for 300 mb/s speeds and i get every little mega bit consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously tho, if u r havin problems with xfinity, send them their stuff back and use this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good modem replacement. Works for what it was meant for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special just replaced the old one. We’ll see after this stay at home stuff when everyone is not always on the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the cable modem so that I wouldn't have to pay Comcast's equipment rental fees. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd Netgear Modem, Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd identical modem. The previous two lasted about 2.5 - 3 years. I think this is reasonable for a modem so I'm sticking with this brand and model.

    I would recommend this to a friend