Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 11. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 12. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 13. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 14. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

Model:
CM500-100NAS
SKU:
6794125
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,442 reviews

  • Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with my 60 mbps internet. It allows me to stream Fortnite and movies on wifi in a different room with little lag or buffering

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price but if you need it for wifi definitely get a modem with a router built in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets disconcerted Ed allot but when is connected it's very fast and that may just be the Comcast servuce

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to WiFi you can’t go wrong with neatgear and this modem wasn’t the exception

    I would recommend this to a friend

  • Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and allows us to get wifi to the back bedroom which is a big difference from the last one we purchased.

    I would recommend this to a friend

  • Optimum compatible.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying 10 a month on my internet bill. It a smart investment I made.

    I would recommend this to a friend

  • Easy setup, no problems since

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this bad boy up over a year ago and it hasn't given me any grief since. Would purchase again.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install the modem with no problem... We needed to update our modem due to our cable connection issue.

    I would recommend this to a friend

  • Good for our home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better unit than what we had before plus added the google item to improve our reception.

    I would recommend this to a friend

  • Works good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! Wonder if this gives me drop outs, or the R6300 is dropping out with Comcast. Mac is spoofed... but IDK. Comcast states this will work!

    I would recommend this to a friend

  • perfect connectivity

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect connectivity will get this product again whenever I need

    I would recommend this to a friend

  • Great unit for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product for the money, it just happened to be on sale when I went into the store to purchase it.

    I would recommend this to a friend

  • Perfect for entry level price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mid/advance level and price is great as well

    I would recommend this to a friend

  • Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to pay the fee to Comcast, so I bought this Modem. Very happy I did. It will pay for itself in only 10 months :)

    I would recommend this to a friend

  • Netgear

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until lightening storm messed it up. No fault in quality.

    I would recommend this to a friend

  • It's Awesome...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...that I'm smart enough to buy this modem from best Buy rather than rent one from Comcast for $10 a month. Silly Comcast.

    I would recommend this to a friend

  • Savings $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment. I can save $10 a month now with Xfinity and seems more stable than the modem they provide.

    I would recommend this to a friend

  • MODEM

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A GREAT ITEM. VERY HAPPY WITH THE PURCHASE. WILL FOR SURE SHOP AGAIN

    I would recommend this to a friend

  • Good replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 3 year old Motorola Surfboard modem with this one. Does what is supposed to, internet connection is stable.

    I would recommend this to a friend

  • You like the internet?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well then........you're in luck! This bad boy gets you on the online. See what all the fuss is all about!

    I would recommend this to a friend
Page 130, Showing 2,581-2,600 of 3,442 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.