Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 11. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 12. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 13. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • Alt View 14. NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black.
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

Model:
CM500-100NAS
SKU:
6794125
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,442 reviews

  • Works like a champ

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ but should have gotten a higher channel.

    I would recommend this to a friend

  • MODEM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MODEM WORKED AS EXPECTED. WE ARE NOW CONNECTED AND ABLE TO GET ONTO THE INTERNET

    I would recommend this to a friend

  • Superior picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung DHTV always provides superior picture quality and Best Buy's on-line price was the "best buy."

    I would recommend this to a friend

  • Decent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, great for WiFi speeds of up to 300gb

    I would recommend this to a friend

  • Net gear excellent product.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made product. Never a problem with it. Picks up signals very well.

    I would recommend this to a friend

  • good function for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product does what I need to allow removal of my leased cable modem . . . I would have rated it as 5 stars if it also had a phone connection

    I would recommend this to a friend

  • It’s fine. It does what it is supposed to do.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. It does what it is supposed to do. Thank you.

    I would recommend this to a friend

  • fantastic modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is working like a dream. Have not had a problem connecting so I am happy with product.

    I would recommend this to a friend

  • Does what I want

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cable modem for Comcast Xfinity. Does the job. Could use a heavier base though. Coax makes it lean a little.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would most definitely buy again that's for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    great item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product and generally works well. i am certain that if i ever have a problem best buy will do whatever it takes to solve it for me.

    I would recommend this to a friend

  • Improved Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Motorola Surfboard and my Wi-Fi upload/download speed has increased dramatically

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it took less than 10 minutes and I was able to connect right away.

    No, I would not recommend this to a friend

  • Modem for home internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with this modem. I get good internet reception for several computers in my home.

    I would recommend this to a friend

  • easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest set up with my provider (Comcast) that I have ever experienced.

    I would recommend this to a friend

  • Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hooked this up in my Moms house and it works great with Xfinity!!!

    No, I would not recommend this to a friend

  • Solid Modem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a good modem should. A good upgrade from what I had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets rid of the rental fee with Comcast does the job performs as, expected

    I would recommend this to a friend

  • Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem goes great with our router. No need to rent one. Saves me money.

    I would recommend this to a friend

  • Good modem for Comcast Xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to avoid leasing a modem from Comcast. 16 downstream channels in much faster than the 8x2 it replaced.

    I would recommend this to a friend
Page 136, Showing 2,701-2,720 of 3,442 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.