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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,442 reviews
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great success with this product. Definitely a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to avoid paying Xfinity rental fees!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues, nice design, overall satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem that Works Well!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great modem that works well with Comcast! Always have constant internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product. I have had it for a few years now

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly fine. Was hoping for a lil more speed out of it. But if you are just looking for basic, this is perfect at a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to replace my Xfinity modem that I am renting from Comcast. But I was told by Comcast I need to purchase a router also which i haven't gotten yet. Will update when i do

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far it works well for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox was able to link it to my account with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving $8 month off Time-Warner bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy./ too many characters requested on item. Silly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good option for comcast.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working flawless w/ comcast. I really reccomend this product. Cheap and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and fast. It works perfectly with Xfinity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty excited when I first got this. However, after using it for a few days, I noticed it wasn't providing the speed I'm paying for. I contacted my ISP and was informed that this is outdated.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Tony,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work good with my cable company...........

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work with Wow! internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after seeing it listed as a compatible modem with my Wow! internet, but I only got 1mb up/down with it on my 20/10mb service. Had to return it, which Best Buy accepted without any problem within their return window.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as my old Modem stopped working. It was just plug and play, worked very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reliable and fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well and handles all our streaming needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced well and works as described in online reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Price Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy straight forward cable modem. connected to a NetGear wireless router, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Works exactly as advertised. Works great with Optimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on Cox. I had no issues setting it up with them and connecting my router.

    I would recommend this to a friend