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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,442 reviews
  • Rated 3 out of 5 stars

    Easy setup but get router,modem all in one instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade wifi/modem in order to use faster Internet. Decided to return this modem and exchange for same brand and speed but got the modem, router dual band combo instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    It works, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a modem that got fried by lighting. The Modem works fine and it was very easy to activate it online through Comcast. I pay for a 300 Mbps service and I get 360 Mbps. My only problem is that it runs hot and I have a fan blowing on it to keep it cool. I got in touch with Netgear tech support and my option are to take it back to the store and get another or RMA back to Netgear but I would have to pay shipping, which they are willing to wave after a few emails back and forth, but I would have to wait for a replacement that will take who knows how long. Not an option because that will leave me without service. The 2 stars for performance is for running so hot. I do not leave the house often but when I do, I unplug it as a precaution as I do when there is an electrical storm!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, it set up quickly and connected immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item I’ve spent my hard earned cash on since 1985

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably a great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace a modem for our Windstream internet provider. Unfortunately, before installing it, we returned it to get one with a WiFi router included.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Internet modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I purchased.no issues around my area

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a reliable product. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Internet go brrrrr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for me. Make computer work. Make TV stream.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been unable to get land line to work. i have my service thru xfinity triple play. i have been getting the run around. i call them they say call yall. no help from anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Xfinity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save on the rental. Works on my connection of over 300Mbps - don't need the latest. Super reliable for last half of a year since switch, never an issue. Had carrier support person use it to install so can't comment on how easy/difficult it was to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It does what it does

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. I won't say this is the best I've had but it'll do for now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by a "blue shirt" as a solution to replace my cable modem but it it didn't have enough Ethernet ports to do the job. I'd recommend based on ones needs for ports

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    works decently well for 2 people

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in an apartment at college. Have not had any issues yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This netgear product is a good value and easy to set up and use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works good but ovearheats once in a while and you have to unplug it to cool down and reset it multiple times to work again. I have had 2 of them and they both act up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned item I never got to use this item so it’s hard for me to give a good review for it but everything I read looks good but I went with the Motorola surfboard

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is quite easy with router. So far working good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I returned this item. Why is it asking for review? Must not have been too good if I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not an easy switch with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lot of time to get Xfinity to activate and register the new modem from theres. So expect some issues working with them. Working good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtually Plug and Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called comcast and they added the MAC and then I plugged it in and logged in and it automatically updated the firmware and it worked great. I didn't even need a router I could plug my laptop into the modem and the computer acted as it's router.

    I would recommend this to a friend