Customer Ratings & Reviews
- Model:
- CM500-100NAS
- |
- SKU:
- 6794125
Customer reviews
Rating 4.6 out of 5 stars with 3442 reviews
(3,442 customer reviews)Rating by feature
- Connection Quality4.5
Rating 4.5 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Net gear
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job. Had to by range boosters for my internet
I would recommend this to a friendRated 2 out of 5 stars
blah
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with the service provider. BB sales person was not knowledgeable.
No, I would not recommend this to a friendRated 2 out of 5 stars
Lipiano
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it no because it wasn’t ok but just because i tought it had wireless
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but strick nat type, other than that i highly recommended
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase to replace existing modem just like the one we had
I would recommend this to a friendRated 2 out of 5 stars
It did not work for us. :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried this with Comcast and it did not work for us. We had to go back to rented the modem from Comcast.
No, I would not recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
No more Netgear for me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first Netgear product for me. It went bust in less than 24 hours. The modem felt really hot. I Googled it and find many other users have had overheating problem with the modem. In fact, I returned it and bought another Netgear modem (AC175) a wireless model. I am now having problems with it too. This time, the 2.4G no longer works. I also Googled it and find many users with several different Netgear products having the same problem of losing 2.4G. No more Netgear product me!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi atl475,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Supervisor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product will tell all my friends about this
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A couple of hiccups but seems to be fine after a couple restarts
I would recommend this to a friendRated 3 out of 5 stars
Not bad I guess but not great either
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this modem from March 2021 to now October 2022. It never gave any issues but suddenly stopped working 10/7/22. I don’t know what the life expectancy for this model, modems should last 2-3 years. I wish this one made it that long.
I would recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router worked well in the beginning and now it is loosing connection every minute
No, I would not recommend this to a friendRated 2 out of 5 stars
Should've spent more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing doesn't even reach outside to my yard. My garage? It's nonexistent. Pay more for a better one.
No, I would not recommend this to a friendRated 1 out of 5 stars
disconnects repeatedly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem started to go out only a few months after the bestbuy return period expired, worked well for the few months we have had it, but stay away from this as its got planned obsolescence built in. I work from home allot, so now i need to dish out for another modem or risk my job due to a badly built modem.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t an easy set up returned and got something easier to set up
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Winter,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 2 out of 5 stars
Wouldn't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have great intenet; however, I often had a wireless problem upstairs. No reason though. Switched to Apple.
No, I would not recommend this to a friendRated 2 out of 5 stars
Cable modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work out for me and it will not connect my devices
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jeffrey,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 4 out of 5 stars
Modem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fasted modem, but for it's price it's good
I would recommend this to a friendRated 1 out of 5 stars
Wouldn't Sync to ISP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks because we tried for 2 weeks and had to wait 10 days for Cox just to get someone out there to tell me that the line was fine and it was the modem that was the problem. By then I already went past Best Buy's stupid 14 return policy but at least they gave me store credit and price match Amazon for other purchases
No, I would not recommend this to a friendRated 2 out of 5 stars
Not what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would not work for my Mediacom internet. With having Tivo, this modem would not connect me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless to me now that optimum no longer supports it! And I’ve had it for two months and you won’t let me return it! I’ll be canceling my tech support thank you very much
No, I would not recommend this to a friend