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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,443 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy to set-up and great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was virtually plug and play. Simple to install and set-up. I haven't had it long, but I'm extremely satisfied with the product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use and powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy modem to set up with my ISP and immediately got my speeds to where they should have been!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable, advertised speeds, fairly small, runs pretty cool. Overall pleased with the purchase and got a good deal to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great! The salesmen was the best in helping me select the modem we needed to suit our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is really fast. Ive only had it for a few weeks but it is reliable and has no issues. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    NET Gear

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to set up. Working fine for 2 years. This product seems great value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had major computer issues and Comcast told me I needed a new router first and I bought that and that wasn't the problem so I fot a new modem and wanted the arris surfboard since that's what I always get cuz they r awesome and great but I was reading reviews on them and from apple and apparently apple and surfboards butt heads and don't get along so I'm trying this netgear and so far it works great. I never knew that these 2 products don't work well together until I did research. So I'm trying out this netgear modem and so far so good. Haven't had it long but good so far. Didn't need the new router like Comcast said I did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how easy it was to use. Saved be 14.00 dollars a month on my cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this modem so far and is working well. It was easy to set up and works with Comcast and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Netgear router performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased other brands before but the sales person to Best Buy highly recommended this one. Installed easily and so far has been performing as indicated it would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works GREAT with Comcast Blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've previously used an SB6141 and an SB6121 but I've never used another cable modem that works as well as this one. The lights on the front are easy to see, but they won't blind you. Comcast doesn't seem to want to rate consumer (3rd party) cable modems very highly. I guess they want you to rent one from Comcast. I've done that but I wouldn't recommend it. I'll be saving money with this purchase before one year is up. What a deal: a better modem, a better internet experience, and lower cost. It's a no-brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem for mediacom that works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the modem for Mediacom service and I've had nothing but good things to say about it. It gets us at and above our speeds all the time, and hasn't had an outage at all since we've had it. Something I can't say about the previous modem we received from mediacom themselves. Highly recommend, plus you save $10 a month!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great with Comcast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept internet speeds up to my expectations, pairs well with the Netgear Nighthawk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem, east to connect etc. Price is great compared to renting one from the cable company - it pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost five stars if it wasn’t for some of the complexity of getting it to run with the Comcast service. It is not as straightforward as it says in the manual. I had to interact with tech support at Comcast to get it running. Once is setup it was blazing fast and the best part I don’t have to manage the Xfinity modem. This works great with my Google’s Nest wifi mesh network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Gets the Job Done - perfect for OPTIMUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , Excellent speeds , i have had no issues with this, saves me 10$ each month ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Avoid rental fees - works perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my Grande internet service and now I no longer have to pay monthly rental fees to use their unit. Configuration on my end was simple, I just plugged the power in to the modem, attached the coax from Grande and an ethernet cable to my wireless router. A quick call to Grande and they set it up from their end and everything has been working perfect ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Very please with the purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and the price was great. Works better than the one I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router pooped out. This was a great buy. With an easy installation and set up, I'm clocking 121 down with 10 up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, working better no issues since buy, no paid rent to Cablevision no more save money,

    I would recommend this to a friend