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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,443 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great upgrade from other Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Netgear modem fixed problem I was having with work computers. Compatible with Comcast. Install quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real well, my internet is running faster than before, real big improvement from my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent modem with decent speeds! Nothing crazy but still great for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the speed change on my internet faster easy set up and works with comcast

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    my review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming and multitasking. easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is compatible with my internet company and it can handle the workload with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    it is a cable modem and it works properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cable modem, so if you need a cable modem, you should buy this cable modem. Works fine, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement for Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the rental costs associated with Spectrum Cable. It is not a router (no extra ports on the back) and does not include wifi, I have an Apple Airport Express for that. The modem is strictly a modem and brings the internet into the house. It does it's job well and can support pretty fast speeds and a family of 5 constantly on the internet including phones, streaming devices, and gaming all at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was highly recommended by a store salesperson. I am glad he did because it was a snap to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Fine modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem because we were switching to cable internet service. Was easy to hook up, worked right out of the box, no problems yet, lovin' it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me a good $100. Works great, easy setup and fast speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my issue with Xfinity/Comcast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of a sudden overnight my 200M download speeds with XFinity/Comcast came to a creeping halt, down to 1% of what I should be getting, around 2M. I don't use the Xfinity modem/router but my own. Mine had an orange blinking light so I checked for outages, and none, so rebooted everything and no luck. Called Xfinity, which by the way you have to schedule a call back, and talked to an out of the country support person who told me my prior Arris cable modem was no longer supported and needed to buy a new cable modem. Happened overnight with no warning. Xfinity has a web site to check your hardware and sure enough my 3 year old cable modem wasn't supported anymore so a trip to my local Best Buy let me fix this problem with my purchase. Best Buy guy said this happens all the time with Internet providers. Only issue is it's not plug and play with Xfinity (and probably other providers), they need to know the make and model to enter it into their system and remove the prior modem. Works like a champ now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy setup, good value and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was one of the least expensive 16 channel modems on sale, either regular or sale priced. The unit sets up like any other modem (screw in the coaxial, call your provider, register the serial number, plug in). There's a power button on this which makes resetting a breeze, and unfortunately with any modem, sometimes you have to reset them. No issues so far and I'm getting the speeds I pay for so it's a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect replacement for Suddenlink modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our modem was knocked out by lightning and needed to be replaced. This one is doing the job nicely and saves us the monthly rental fee. We also installed a surge suppressor on the cable line as well so hopefully this will continue to give us problem free internet access for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set. Worked really well with my modem. Have had zero interference. Would deff recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Got Rid of My Modem Lease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Modem, Fast and Reliable. Easy to set up. Not much more to say. :) Happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this device even though we were concerned about the COVID-19 pandemic, and fearing we might need outside tech support. However, we are thrilled with the ease of installation, and sorry that we didn’t replace our previous device sooner. We had a great experience, and recommend this product to whomever will listen ... with no reservations!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Netgear 16 x 4 modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performer, can't beat this modem for the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    800+ mbps speed at this cost is really value for money. The device is compact and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this modem nearly a month now. It is working great and was very affordable

    I would recommend this to a friend