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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,443 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the moden , it was easy to install and works fine real fast GOOD BUY

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast with a very easy setup experience. A great modem for any household.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small and powerful. I have not had any issues with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with lowest tier (200Mbps) offered by Spectrum. I initially tried the CM1200 but it gave issues during activation; modem not supported even though it’s on their approved list site at the time. For this model, the LEDs light up in a way that’s very easy to understand: green = active/okay status, yellow = not active/issues status. So far it has been working great but it’s only been 1 month. The real fun comes 6months to 24months from now just from general usage. The only time I had connection problems was when there was a power outage or an outage from my ISP. I have no complaints with bandwidth, it’s about what I expect for the tier I have with my ISP but have not verified with any speed test. Also, I am unsure if it is standard practice but this product DOES NOT include a coax cable. Be sure to purchase that as well unless you have a bunch laying around. The only con I have is that this product is not DOCSIS 3.1.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Drop the fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem to drop the rental fees. Once installed it worked much better than the rental I had.. when I called cable customer service to return my rental modem the customer service agent indicated that it could have been used when first installed. If your having issues or want to drop the rental fees I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works great, compatible to Comcast and saves me money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and fast speed. Small size and vertical orientation is space saving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem if you want to stop paying the monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and set up. Appears to be faster than Time Warner's rental modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast! Very easy to setup. Would definitely recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Reasonable price for 3.0 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and reasonable price. No problems with connectivity. Hopefully will last as long as old modem did.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gives me the speed I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't understand why I wasn't getting the internet speed I was supposed to get after my cable company upped my speed. After talking to a Comcast rep I was told my old modem was "end of life". It was obsolete and couldn't handle the higher speeds. It worked great at 25mbps but not at 150mbps. This new unit was on Comcast's approved list and now I get the speed I am supposed to get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was easy to setup. Remember it's only as good as your service provider

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Lightning speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My intranet now works super fast. Very please with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Value Priced Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up very little room. Easy to set up and access. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Compact Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the simplicity of the router, and it works great. I did have a small issue with the setup instructions when it came to setting it up with my ISP, the in box instructions are out of date which required that I do some research for finding the right number to call to set up the connection, but other than that, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great, easy to set-up, supports my high speed internet with ease

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Xfinity connection. Small compact and Works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a solid item for the price I paid. It was easy to set up and gives me Greta wired connection and decent wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem that works with my Netgear router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after realizing our new Netgear router did not include the modem like our cable box did. We went with the same brand for seamless use and were not disappointed. It's worth it to have a better modem and router with the high dollar fee we pay for quick internet access. Setup was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It does what it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It does what it should. and 10 more characters.

    I would recommend this to a friend