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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,443 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast modem, I am getting 61 Down 6 Up with my Time Warner Cable 50/5 plan so this is a very fast modem and will give you all the speed you pay for plus 20% in my case. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good performance, installation simple, fit the task

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does what it says it does with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so that it was compatible with some of RCN's higher bandwidth plans. Simple to get registered with their network. I software interface is fairly simple, but a vast majority of people will never even see it. It's basically plug and play for 99% of people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into apartment were AT&T internet was not available (which is what I had) so I had to get cable internet. My past dealings with the cable co were less than stellar so I resisted but setting it up was easy and it works fine so far. The cable co started charging me a rental fee for a purchased modem (see what I mean) so I cleared that up but the modem works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good lil box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need with no problems. What more could I ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, easy installation, dependable use. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rock solid even with less than optimal signal!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 400/20 service with Spectrum and this modem has been fantastic! I've never had an issue that wasn't part of a larger area outage. This sits in front of a recycled Barracuda running pfsense handling the routing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my needs for a Modem in my home for my computer needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DId the job. replaced old modem. Need to go through Xfinity (or other cable provider) to activate which once understood was not a hard process. Otherwise plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear - Docsis 3.0 Cable Modem - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the rental unit from TWC. The setup was easy and the unit has produced a faster wifi signal than the rental. I noticed it but the true test was my 14 yo stepdaughter. I didn't tell her I had made a change until she made a comment. Everyone is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Tired of waiting for repairman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a rented modem from cable provider. Storms came through and they wanted me to wait 4 days for a technician. I purchased this unit and had it up and running within a few minutes. Returned the rented modem the next day. I've had great luck so far with it. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast no nonsense modem. Easy to set up and actually delivers faster speed than I'm paying for! I found that it doesn't work well when connected via a splitter, so have now connected it directly to the coaxial cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product for the price and it is very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for modem from COX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was exactly what I wanted. It was everything it was clearly advertised to be. It was super easy to install. So glad I have one less reason to deal with Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    perfect for Comcast triple play users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new modem and Best Buy had the perfect solution for those of us who have signed up for Comcast Triple Play. Others wont work because of the telephony component. the price is great, the service excellent as always and i am more than satisfied with this product and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Save money on monthly rental. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product amazing speeds easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a all-in-one router and modem. Realized it was extremely slow. Purchased this modem because it is a DOCSIS 3.0. which is capable of 300 megabytes per second or more. Highly recommended very easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Don't use ISP Modems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better value compared to the garbage you get from ISPs. If you are paying for a lower speed internet plan, then this should be just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast net speed. Great product for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for almost a year, and it’s been great. Just a heads-up—you’ll need a router to use it.

    I would recommend this to a friend