Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacedment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my very old reliable Netgear. installed it in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and works well with Cox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems setting it up. Called Cox and had it connected in about 10 minutes. No issues with connection to our wireless router and does not seem to even lose internet requiring restart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I finally bought instead of renting from our local cable company. This is a great modem and have had no issues with it. It was very easy to set up. I am completely satisfied with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Recommendation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be more than what we needed for less than what I expected to pay. Going on 2 months now and everything is working great, even through a couple power outages, just started back up and worked no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem connected to a netgear wifi router for a couple weeks already and haven't had any issues with streaming or online gaming. Good product and so far very reliable. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comcast rental replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this would not work on replacing my modem. My internet company ETC will only work on the one they supplied at no charge. If we move , this is what I'm buying again. The reviews are awesome and the hook up is simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this modem along with a router when I switched over to Cox high speed internet. Was on sale & I didn't want to pay cox a monthly fee for one of theirs. working great have no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to set up with the app! Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our modem and router because of the speed and range. We are extremely happy with the speed of this modem. We have a two story house and our wireless now works throughout the entire house, including garage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Netgear delivers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear delivers great value. I already had a netgear router which has given me no issues for a few years so it was a no-brainer to go w the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as expected. I bought it when my old one became outdated causing my Xfinity Account to temporarily not work. My husband suggested I buy this one and it works fine with Xfinity's requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a breeze, the hardest part was calling Comcast/Xfinity to update the MAC and tell us where to return their device. For clarity this is only a modem and does not provide a Wifi network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great... We have the Netgear Orbi mesh routers, so this replaced or modem/router combo. We have WoW internet (100mb), and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It connects to the internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use Comcast, check your specific ISP. Setup was straightforward and have not had an issue whatsoever. Top tier speeds around here is 150Mbps, so this might have been a tad overkill.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The cable modem was easy to install and configure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first cable modem I had ever purchased. In the past the modem was supplied by the cable company. This cable modem was very easy to install and configure. It was also very easy to connect to the router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIgh speed cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems streaming video with the cable modem provided by my internet provider. I change to the Netgear and my problems resolved. I had to notify the cable company of the change so that could set it up. Once it was set up it works fine. The company representative said that customer would have problems with the old modems because of a change to their system but they never let their customers know that they would have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    NetgearModem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the BestBuy associate who was very knowledgeable. Comcast came out and installed new service and hooked up new modem with ease. Everything's working as is should. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem to get me the speeds I wanted to get from my ISP. I have been using it now for over 6 months and it has been very good and dependable. I would recommend for internet speeds up to 300 mbps from your ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cable modem with a higher throughput, and this one was recommended by Comcast as a suitable replacement. Price at Best Buy was very reasonable as well. Seems to work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Box

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of paying the local cable company's rental fees so went out to get this box. Works great. Easy to set up and no issues using it on my local ISP's network.

    I would recommend this to a friend