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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,443 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of paying the local cable company's rental fees so went out to get this box. Works great. Easy to set up and no issues using it on my local ISP's network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as expected. I bought it when my old one became outdated causing my Xfinity Account to temporarily not work. My husband suggested I buy this one and it works fine with Xfinity's requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our modem and router because of the speed and range. We are extremely happy with the speed of this modem. We have a two story house and our wireless now works throughout the entire house, including garage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Standard modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable for phone, computer, printing, and gaming PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It connects to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use Comcast, check your specific ISP. Setup was straightforward and have not had an issue whatsoever. Top tier speeds around here is 150Mbps, so this might have been a tad overkill.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cable modem with a higher throughput, and this one was recommended by Comcast as a suitable replacement. Price at Best Buy was very reasonable as well. Seems to work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    NetgearModem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the BestBuy associate who was very knowledgeable. Comcast came out and installed new service and hooked up new modem with ease. Everything's working as is should. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The cable modem was easy to install and configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first cable modem I had ever purchased. In the past the modem was supplied by the cable company. This cable modem was very easy to install and configure. It was also very easy to connect to the router

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Really fast and convenient!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love saving money and time. With this I can hard wire multiple things for a faster connection BUT I have to reset it when switching from one to the other. That kinda bites but overall I'm happy with the performance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIgh speed cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems streaming video with the cable modem provided by my internet provider. I change to the Netgear and my problems resolved. I had to notify the cable company of the change so that could set it up. Once it was set up it works fine. The company representative said that customer would have problems with the old modems because of a change to their system but they never let their customers know that they would have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working no issues, used it for a while, high recommend for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great moxern for great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modern. Old one dies so got htus cheap one to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lights

    Rated 3 out of 5 stars

    Good modem for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, works fine but wish the lights were brighter. It is very hard to see if all the lights are on. Also, the directions do not explain what each light is for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaces Xfinity modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the modem I was paying a monthly fee. It works great. I even fell my service is faster with my router. No issue installing. Instructions were very straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem to get me the speeds I wanted to get from my ISP. I have been using it now for over 6 months and it has been very good and dependable. I would recommend for internet speeds up to 300 mbps from your ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont use anymore. But it did the job for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any issues with this product. Internet works fine and we don’t have to pay the ridiculous modem rental fees to the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got rid of Comcast monthly charges with this modem. It’s seems that speeds and functionality is better than the Comcast modems they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my service so I needed a new modem to take advantage of the speed. This was on sale, was easy to set up and has worked flawlessly. It does what I need it to. What more can I say?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Was some!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended to me to separate a router and modem and I am glad I did! I have it supplying a nighthawk ac1900 and it is a great match. The capabilities out perform the service I have... So no complaints here.

    I would recommend this to a friend