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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,442 reviews
  • Rated 5 out of 5 stars

    Better to Own your Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this modem to work best with Spectrum Services after my research. I purchased this unit. So I could be free of rental charges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem and value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem easy to setup and work with. We used it along with a nethear router recommended by a Best Buy employee and works amazing! Best value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell, it works just fine. Turns out I didn't need it and it was a service issue, so I've held on to it as a back up in case my current modem goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well. No issues so far. It works for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good value cable modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, though I had to call Xfinity to have it activated. It's a good price for someone looking for decent internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s a great budget modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eliminated my ping and lag, it’s worth it! Before I had this I would have ping in the 80s (on fortnite) now that I have this it stays in the 10s to 20s

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is a great modem for the money!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased because my old modem died on me unexpectedly. I was helped by a best buy associate who helped me to pick it out. wonderful modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a great modem without wireless since I had a really powerful router. This keeps up with 5 people streaming without any issues. Works great with my wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    this seems to be a pretty stable product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this product because my old cable modem from ARRIS broke and it would constantly keep rebooting. I bought this modem got it connected and is working great so far never rebooted while I was doing something.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade for my cable modem and am getting very fast speed at home. Tested out at 179 mpbs. Well worth the upgrade. My old modem was Docis 3.0 but this is much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it accidentally thinking it was a wifi router, but the modem passed all the speed tests as intended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great way to reduce your monthly internet bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was under 30 minutes including the time the internet carrier took to update the records and test. No issues or changes with speed and the reduced monthly fee is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditch your spectrum modem and buy this one Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned out to be a great Modem. They seem to need to be upgraded so often, but this is still providing good service for us. It easily accommodates the Ethernet port needs we have, since we run several things over ethernet. Resets easily when needed. Crossing my fingers we still have a couple of years b4 we need to upgrade again!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear cm500 works well for both tv streaming and gaming. Upload and download speeds with time warner are fast with very little latency. Overall a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    decent overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for outdated equipment. Set up was simple nothing difficult or complicated. 15 minutes from plug in till on line. Unit works decent for the money but i find daily reboots needed to maintain speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great for the price. I had an old one that kept losing signal to a brand new router and needed an affordable one quickly and decided to give this one a try. So far so good 1 month later

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to BB for a modem. The one from my internet provider went out for the 2nd time this year. Seems to work fine. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because the modem I had before stopped working and was only 6 months old. I needed something more reliable and this modem was recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    dump the rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a speed upgrade by Comcast to remind me I was stupidly renting their modem. Buy your own, it pays for itself in a few months and has better speed than the Comcast unit

    I would recommend this to a friend