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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,442 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good price with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get my own modem to save the $11 monthly charge from Comcast. I wrote down a few modems with good customer reviews on Amazon. Got to BestBuy, and this is the only one among what I wrote down that BestBuy carries. It's a great price. The only thing is, my internet connection got knocked out quite regularly. Called the customer service at Netgear on a Sunday and waited almost an hour to get the tech support on the line. After a hard rebooting the knock outs have been significantly reduced, but it still happens from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy i am not paying the cable company 10 dollars a month any more. OMG! that is a savings of 120.00 a year that i have been paying for years and years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually very happy w this purchase it’s been a workhorse for me. Not perfect but a huge upgrade for me

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    very happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i replaced a previous combo from netgear, which i was happy with for the first couple years. i went with separate units this time and i am happy with them so far and have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my modem when Xfinity told me my previous was obsolete causing connection problems. This was easy to get hooked up and working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cable modem and so far this one works great out of the box. Had to contact Cox to get it placed on their network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to pair with a high speed dual or triple band router. Very happy with it. I have xfinity connected, running about 100mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Serviceable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good router. Bought as a quick replacement for my old router that was seriously outdated. Simple to install and functions as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my last one. Easy set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been using this modem long enough to comment on its reliability, but it was easy to set up and I am getting great download speeds using it with xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap modem to pair with google mesh router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been using for a year and works great will keepnusing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem work as soon as it was installed. The download speed is as fast as the ISP specified. The product performed as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy to setup, doesn't disconnect at all. Works great for Xfinity, WOW, etc. Links up great with a Netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replace service provided equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit to compliment the router I already have. Unit meets providers DOS3.0 operation and acquires very fast. Very satisfied with its operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable modem to use for TWC to avoid monthly equipment fees. No issues with installing the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, even though I'm paying for 50mb speed, I'm actually getting 62mb, as confirmed first by Time Warner, but also independently via speedtest.net.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Web connectivity with this cable modem. Downstream data speeds are fast. Supports streaming and surfing. The quality of service is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My modem is your modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way bette than that cheap piece of #%}% Comcast gave me. Do your self a favor and get this. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bye bye Motorola!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about modems, I installed this in place of my Motorola Docsis 3.0 modem - this modem coupled with my new Blackhawk Netgear router are smoking hot!

    I would recommend this to a friend