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Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
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Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,442 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than Expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to use with new Comcast internet service. I'm getting faster speeds than stated and very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    didn't fit my needs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item as it didn't fit my needs but did work well and best buy accepted it with no questions

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Failed within a week.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent modem/router/wifi combo but it failed within a week of owning it. I could tell from the first few minutes that it was running really hot and maybe it was my fault since my internet provider had the cable connection in the back of the house with no AC, however, the hardware that my IP sent me was back there for over a year with no issues. Either way, I took it back and upgraded to the Arris SBG8300 and so far it's working great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great way to cut cable company modem rental fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great. Absolutely no problems. Now we won't have to pay that extra ten dollar rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my comcast modem with this and it works great!! Took me about 30 mins to set up. No phone call or chat needed with Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying at this price range. This is compatible with cox and few other internet providers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great with Spectrum internet..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear’s Modem work Great with Spectrum internet..the only time I have to power cycle is when Spectrum has a issue..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. We don't have the super-high speed service from our provider - so this is more than adequate for our needs.+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decided to buy my own modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned rented modem to Xfinity and bought my own. Easy to set up. Works great withy router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    a great modem for twc higher end speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must for those people who are using twc's 200 or more internet speeds. Works great, have used netgear for a long time never failed on me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cable Modem/DOCSIS 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem easily installed between the router and the internet cables. No muss, no fuss

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative to paying modem rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to pay to rent a modem from cable co. This works great, just as advertised. Have not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Easy setup - gets the job done. I use it with a wireless access point and have not experiences any issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation, no need to program it. I connected to Comcast and bought this unit to save some money on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reviewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple directions, works well with xfinity. Only purchase if you already have a router

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy to purchase the Netgear cable modem. I was recommended to purchase this modem, I am glad that I did.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far all is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with new internet service bc why rent one from the provider when you can buy one cheaper!!! So far its good to go !!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem with the wireless unit works excellent. This replaced a prior combo unit and the different is huge. No more freezes and delayed downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good modem replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working but the set up is not easy the Netgear customer services is horrible... but the unit is now performing us promises

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cable Modem performs as advertised. Installation and setup were easy and uneventful. Very satisfied with my purchase.

    I would recommend this to a friend