Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
CM500-100NAS
SKU:
6794125
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,442 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good value modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent selection if you'd like to do your own combo. speed is high enough for low budget.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It just works.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for awhile. Not a spot of trouble with it. Beats the heck out of renting a cable modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, needs only one call to TWC to add the new modem to the account. Helped speed up the overall internet experience at home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely fast and affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast and affordable. have time warner and speed jumped up to 150mbps now and no more constant restarting, like other brands now

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this modem with the net gear night hawk8 together they can handle whatever you have in your house! You will be happy with your network!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I got tired of my internet provider charging me $10 a month for cheap product. Easy set up an works great with route

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a Wi-Fi router but a slow cable modem. This one has worked great and we have seen an increase in our internet speed. A good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, took 5-10 min on the phone with my internet provider. Very user friendly, and a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Basic no frill modem which does the job

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A primary single-band cable modem that easily handles speeds up to 350 Mbps. Writing this review after using it trouble-free for over a year now. I have paired it with the Eero modem and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR - 16 x 4 DOCSIS 3.0 Cable Modem - Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new modem so i bought this one. It work very good. And east to set up. My wifi was up and running in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simply Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked flawlessly. There isnt much more you can say about it. It works and does its job without me every having to mess with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying my own modem and it works great. I have not had any problems and it was easy to set up with the router

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much better than the rental modem from xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the rental modem from xfinity. Before I had to constantly reset the modem, but that is not the case with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Terrific modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose separate router and modem after talking with the sales associate. This modem has worked very well for my family's needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    It does its job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a duplicate replacement for my original Netgear. The original died from a lightning strike on my cable. I gave the 1st one the same rating. It does what it is designed to do but didn't meet the speed improvements that the Best Buy employee told me that it would. It will pay for itself in 5 months by replacing the rental modem from Spectrum and is better than theirs. So, there's that!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster internet

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely made internet access faster compared to the other one we had. I had no problems since

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been "renting" a modem from Comcast. This guy gives me double the download speeds of the Comcast modem. Why didn't I do this 2 years ago??

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Seems to work like it's supposed to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and have had for about 3 weeks. One of the more economical options so no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    modem

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a modem and does what it is supposed to do. connect a router and you are set

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 3 out of 5 stars

    Not much to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider installed this. I just needed fast and reliable service and so far its been a month, and that's what I have.

    I would recommend this to a friend